Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Timely is a time-tracking solution that teams can rely on. Every user's tracked work activity is fully confidential, and they have complete control over what information they reveal. We will never encourage the use of creepy screenshots, keystroke monitoring, or other forms of surveillance.Timely by Memory Integrations
Timely by Memory + Zoho DeskCreate Ticket to Zoho Desk from New Event in Timely by Memory Read More...
Timely by Memory + Zoho DeskUpdate Ticket in Zoho Desk when New Event is created in Timely by Memory Read More...
Timely by Memory + Zoho DeskUpdate Contact in Zoho Desk when New Event is created in Timely by Memory Read More...
Timely by Memory + Zoho DeskCreate Customer to Zoho Desk from New Event in Timely by Memory Read More...
Timely by Memory + Zoho DeskCreate Account to Zoho Desk from New Event in Timely by Memory Read More...
It's easy to connect Zoho Desk + Timely by Memory without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Trigger when new event created.
Trigger when new event created for a selected user.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Action when create a project
Zoho is an online office suite of software, providing business productivity tops to small and large businesses that are used on a web browser. The suite includes applications such as CRM, Project Management, Project Portfpio Management, Help Desk, Remote Desktop and more. In the field of project management, Zoho provides Zoho Projects. Zoho Desk is a help desk software which provides a platform for customer support and service requests. It allows users to create tickets and respond to them while communicating with other customers. Each ticket is linked with a CRM record in the database. In addition, it provides features like customer relationship management, customer support and cplaboration features.
Timely by Memory is an automatic time tracker which can be integrated with Zoho Desk. It works on Google Chrome or Firefox browsers. It sits on the top of the Zoho Desk page and tracks the time spent on the ticket being worked on. This time can then be used in reports or invoices at the end of the month. A customer can also choose to add Timely by Memory to other applications such as Google Docs, Evernote and Skype.
Zoho Desk supports different integrations with other services. Given below are some of the integrations supported by Zoho Desk:
Zoho Connect – Zoho Connect is a service that allows third-party developers to integrate their applications with Zoho Desk. In this way, the application can be integrated with Zoho Desk using the APIs that are provided by Zoho Connect. This integration allows power users to extend their existing knowledge and use any web application without needing to learn new skills.
Zoho Chatter– Zoho Chatter is a social networking platform which is hosted within the same domain as the other products of Zoho. This integration allows users to view notifications in real time when they are working on a support issue or a support request has been assigned to them. Besides, this integration allows users to chat with other team members online so that they can discuss the issue at hand.
Zendesk – Zendesk is another popular help desk software which is used by many organizations around the world. Similar to Zoho Chatter, it also integrates with Zoho Desk so that the two can be used in combination. It also provides agents with basic information related to the ticket such as number of views, comments etc.
Microsoft OneDrive– This integration allows users to attach Microsoft OneDrive documents to tickets created in Zoho Desk. They can then view the document in the browser itself and make changes as required.
Google Drive– Similarly, this integration allows users to attach Google Drive documents to tickets created in Zoho Desk and open them directly in the browser itself. This integration is helpful for users who access their documents from multiple devices.
Timely by Memory
Timely by Memory is an automatic time tracker that can be integrated with Zoho Desk. It sits on the top of the Zoho Desk page and tracks the time spent on each ticket being worked on. This time can then be used in reports or invoices at the end of the month. A customer can also choose to add Timely by Memory to other applications such as Google Docs, Evernote and Skype. This allows them to track their time not just while working on tickets but also while performing other tasks such as writing articles or preparing presentations.
The process to integrate Zoho Desk and Timely by Memory may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.