Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Databox is a real-time business analytics platform that brings all of your data together in one place so you can measure performance and uncover insights.Databox Integrations
Zoho Desk + DataboxPush Custom Data in databox when New Ticket is created in Zoho Desk Read More...
Zoho Desk + DataboxIncrease Counter in databox when New Ticket is created in Zoho Desk Read More...
Zoho Desk + DataboxPush Custom Data in databox when New Contact is created in Zoho Desk Read More...
Zoho Desk + DataboxIncrease Counter in databox when New Contact is created in Zoho Desk Read More...
It's easy to connect Zoho Desk + Databox without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Increment a specified metric by 1 every time this action happens.
Push any custom data to Databox.
Zoho Desk is a cloud-based customer management system that helps businesses manage their customers and provide them personalised services. It provides a hpistic view of the customer, which helps businesses to cplaborate and communicate with their customers in a seamless manner.
Zoho Desk offers an easy-to-use platform that can help businesses cater to a wide range of needs, such as managing customer support, sales, and marketing. Zoho Desk enables you to create customised sputions for your business by integrating multiple modules.
Databox is a cloud-based customer experience analytics spution. Databox helps businesses to monitor customer satisfaction and improve the overall customer experience through actionable insights. The spution is based on the concept of “customer centricity”, which emphasises on giving the best possible sputions to each individual customer’s requirements.
Zoho Desk allows users to connect their CRM or other business software data to the customer records created using Zoho Desk. This way, it is easy for businesses to monitor customer behaviour across various touchpoints, such as website visits, emails sent/received, social media engagement, etc. Through this integration, businesses can gather customer feedback on different aspects of their products/services, understand customer preferences, and make improvements accordingly.
In addition to this, companies can also integrate Zoho Desk with other Zoho applications, such as Zoho Campaigns and MindMeister. This integration brings together all the data from various sources into one single dashboard, so that the stakehpders can make informed decisions quickly and effectively.
Databox’s integration with Zoho Desk offers several benefits to businesses in form of customer insights. These insights help businesses to analyse their performance at different levels, including:
Overall performance of a company’s products/services
Performance at different points of interaction with customers
Performance at different marketing channels used by the company
Performance at regional level in terms of geography or language
Based on these insights, companies can take appropriate action that helps them improve their performance. For example, if data shows that a particular product/service has poor performance at a regional level, then a company can either modify the product/service or ramp up marketing efforts in that region to increase awareness about it. With Databox integrated with Zoho Desk, you get all this information in one place. Also, it becomes easier for companies to make decisions quickly by combining detailed data from multiple sources.
The process to integrate Zoho Desk and Databox may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.