Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Blesta is client management, billing, and support software for professionals. Its modular design makes it suitable for a wide range of businesses, including web hosting firms, web designers, and developers.Blesta Integrations
It's easy to connect Zoho Desk + Blesta without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Triggers when a new calendar event is created.
Triggers when a new invoice is created.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Creates a new calendar event.
Creates a new invoice.
Creates a new user.
Deletes an existing calendar event.
Deletes an existing user.
Updates an existing calendar event.
Updates an existing user.
Zoho Desk is an online customer service system to offer service and support for customers, partners and employees. It provides a broad range of services like live chat, email and phone support and help desk and CRM functionalities. (Zoho Desk)
Blesta is a cloud-based customer relationship management (CRM. software that allows businesses to organize and manage their contacts, leads, and customers through a single dashboard. Its features include lead management, contact management, appointment scheduling, marketing automation, and much more. (Blesta)
For businesses to grow, it needs a good customer support system. Having a good customer support system also increases the business’s reputation amongst customers. Zoho Desk is a great top companies can use to provide customer support. Aside from being a multi-functional top for customer support, it can provide useful features that can be used to enhance the company’s reputation. As a B2B spution provider, Blesta also offers a CRM software that allows businesses to improve their sales, marketing and customer support activities. The integration of Zoho Desk and Blesta can bring added benefits to both companies as well as their clients.
Integrating Zoho Desk and Blesta will allow users to access both services from a single portal. This way, they will not need to subscribe to two different services to enjoy those features. This integration will allow users to share data from Zoho Desk into Blesta. This will ensure that users can easily maintain their contacts in each platform without any difficulty. In addition, users will be able to share data from Blesta into Zoho Desk. This feature can allow users to capture important information that may be needed in Zoho Desk like contact details or order details. The integration of these two platforms will also enable users to automatically create appointments when there is an interaction between them in each platform. The integration of Zoho Desk with Blesta will also allow users to track their account progress in each platform. For example, if there are unrespved chats or tasks in Zoho Desk, users will be able to see the status of these items in their account in Blesta. The integration of these platforms will make it easier for users to manage their contacts in each platform since they only need to log into one place to access both services. The integration of these two services will also allow them to transfer data from Blesta into Zoho Desk when necessary. This is beneficial especially when the user needs to access data that is stored in Blesta but is needed in Zoho Desk. The integration of these two services will also allow users to view all their chats in one place whether the chats originated from Zoho Desk or Blesta. Through this, users can easily identify which chats they have already addressed in each platform. The integration of these services will also allow users to send notifications in Zoho Desk based on triggers set in Blesta. Users can also send reminders for events scheduled in Blesta by integrating these two platforms. By using this feature, users will not miss any important meeting scheduled in Blesta because it will appear automatically on their calendar in Zoho Desk.
The process to integrate Zoho Desk and Blesta may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.