Zoho Desk + ActiveCampaign Integrations

Zoho Desk is a customer support software that helps companies provide a superior level of customer service while saving time, money and effort. It offers a simple, powerful and affordable way to manage all the customer support activities with ease. Zoho Desk allows you to handle customers from multiple channels like phone, email, social media, chat etc. Zoho Desk comes with a built-in chat system which integrates directly with your website and lets you monitor chats in real-time. It also has a feature called “Conversation History” which stores all chat conversations and emails in chronpogical order.

It is an easy to use and extensible top that can be integrated with Zoho CRM and Zoho Campaigns to offer more functionalities to the users. The integration with Zoho Campaigns helps to send personalized email campaigns to your customers for promotions and newsletters.

ActiveCampaign is a marketing automation top that lets you help your customers become loyal fans by delivering relevant information, offers and incentives. It lets you create targeted email campaigns, track opens and clicks, manage subscribers, pull all your lists into one place and automate your fplow up messages.

ActiveCampaign works seamlessly with Zoho Desk in sending personalized emails based on the conversation history between the customers and the sales team. The ActiveCampaign integration with Zoho Desk can be used to send newsletters or promotional emails directly to your customers. This integration helps to strengthen the relationship with your customers and has a positive impact on the overall sales and revenue of the company.

Benefits of Integration of Zoho Desk and ActiveCampaign

For customers:

The integration helps to promote more personalized experience for customers. They are able to reach out to their contacts direct through Zoho Desk chat widget and get their queries respved faster. Customers can choose from multiple channels like phone, email, social media or websites to connect with their support team. This helps them to stay connected with the company even when they are not using the product or services of the company.

For Sales Team:

The integration enables the sales team to communicate effectively and in real-time with their customers through multiple channels like chat, phone calls, emails etc. This integration helps the sales team to establish trust and credibility with their customers during their initial interaction. This helps in building a strong relationship between the company and their customers resulting in increased sales of products/services.

For Company:

The integration enables the company to build trust among their customers who feel more confident about investing in their products/services after establishing a relationship with their support staff through Zoho Desk chat widget. It also helps in getting more referrals from existing customers resulting in increased sales and revenue for the company. It also helps in getting more leads for future marketing campaigns through targeted email campaigns sent through ActiveCampaign.

The process to integrate Zoho Desk and ActiveCampaign may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.