Zoho CRM + Microsoft Dynamics 365 Business Central Integrations

Zoho CRM?

Zoho CRM is a business management software that is cloud based. It is used by companies to manage their customer relationship. This software is simple, easy to use and useful for small businesses. It has various features like Gmail integration, Salesforce integration, Facebook social media integration, etc. It is multi-lingual and supports multiple languages such as English, French, German, Italian, Spanish, Portuguese, Japanese, Chinese (simplified), Korean, Russian and Arabic. It also has integration with other Zoho products like Zoho Campaigns, Zoho Campaigns Mailer, Zoho Campaigns Manager, Zoho Desk, Zoho Invoice, etc. This software is quite helpful for managing your customer database, employee management database and sales process. Moreover, it has a feature called “Zoho Help” which allows you to ask questions to technical experts and get them spved in just a few minutes.

Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a business management software offered by Microsoft. Microsoft has introduced Dynamics 365 Business Central because the previous version of Dynamics was quite complicated for even small businesses to use. Its interface is user-friendly and easy to use. It has various features like synchronisation with Office 365, Facebook social media integration, Gmail integration, Salesforce integration, etc. Moreover, it has a feature called “LinkedIn” which allows you to ask questions to technical experts and get them spved in just a few minutes.

Integration of Zoho CRM and Microsoft Dynamics 365 Business Central

Even though Microsoft Dynamics 365 Business Central is a powerful top to manage your business operations it lacks some features that are offered by Zoho CRM top. So integration of Zoho CRM and Microsoft Dynamics 365 Business Central can help achieve better results and spve any issues that arise while using these two tops separately.

By integrating the two tops you can enjoy benefits like:

Social media functionality – you can integrate the sales pipeline directly with social media accounts like LinkedIn and Facebook so that you can send direct communication to your clients directly from social media accounts. This will be very helpful while promoting your product on social media accounts without interrupting the work of your staff members or vice versa. You will not have to switch from one account to another account every time you want to post something on social media accounts. It will save a lot of time and will also engage your customers more on social media accounts thus increasing your sales rate.

Chat functionality – you can integrate the Zoho Desk chat with Microsoft Dynamics 365 Business Central so that you can ask questions about the product directly from Microsoft Dynamics 365 Business Central application without interrupting the work of your staff members or vice versa. It will save a lot of time and will also engage your customers more on social media accounts thus increasing your sales rate.

Synchronisation – you can sync all the CRM data stored in Zoho CRM with Microsoft Dynamics 365 Business Central so that you don’t have to enter the same data repeatedly in different applications. This will save a lot of time and will also provide accurate data which will enhance productivity a lot. Moreover, it will save much time while dealing with customers because all the information about them will be available in both applications at the same time with just one click. There will be no need to search for information in both applications separately every time.

Inventory management – you can integrate Zoho Inventory with Microsoft Dynamics 365 Business Central so that you can manage your inventory easily without interrupting the work of your staff members or vice versa. If you run a manufacturing company then this feature is really going to be helpful for you because it will save a lot of time and will also provide accurate data which will enhance productivity a lot. Moreover, it will save much time while dealing with customers because all the information about them will be available in both applications at the same time with just one click. There will be no need to search for information in both applications separately every time.

Benefits of Integration of Zoho CRM and Microsoft Dynamics 365 Business Central

• Efficiency – you can improve the efficiency of your business because it will save a lot of time because there will be no need to search for same information in different applications every time. All the information about your employees and customers will be available at the same time with just one click on both applications. You can get benefit from this feature even if you are using just one of these applications for managing your business activities. But it will be more efficient when you use both applications simultaneously for managing your business activities. So integrating both applications together will definitely help increase productivity of your employees and also reduce working hours significantly.
• Accuracy – accuracy of data is enhanced significantly because you don’t have to enter same data again and again in different applications because all the information about your employees and customers will be available at the same time with just one click on both applications. You can get benefit from this feature even if you are using just one of these applications for managing your business activities. But it will be more efficient when you use both applications simultaneously for managing your business activities. So integrating both applications together will definitely help increase productivity of your employees and also reduce working hours significantly.

The process to integrate Zoho CRM and Microsoft Dynamics 365 Business Central may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.