Zoho Connect is a team collaboration platform that allows you to bring together your workers, partners, vendors, and anyone else that contributes value to your work, as well as give you the space and resources you need to interact and complete tasks more quickly.
PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.PagerDuty Integrations
Zoho Connect + PagerDutyAdd Acknowledge Event in PagerDuty when New Mention is created in Zoho Connect Read More...
Zoho Connect + PagerDutyAdd Resolve Event in PagerDuty when New Mention is created in Zoho Connect Read More...
Zoho Connect + PagerDutyAdd Trigger Event in PagerDuty when New Mention is created in Zoho Connect Read More...
Zoho Connect + PagerDutyAdd Acknowledge Event in PagerDuty when New Network Member is created in Zoho Connect Read More...
Zoho Connect + PagerDutyAdd Resolve Event in PagerDuty when New Network Member is created in Zoho Connect Read More...
It's easy to connect Zoho Connect + PagerDuty without coding knowledge. Start creating your own business flow.
Triggers when a new event is added.
Triggers when a new status (Feed) is added.
Triggers when new member is added to a group.
Triggers when you are mentioned in a status.
Triggers when new member is added to a network.
Triggers when a new task is added.
Triggers when new incidents are created.
Adds user to a group (invite and add, if the user is not a member of the network).
Adds a new event in a specific group.
Adds a new status (Feed) in a specific group.
Creates a private event.
Adds a private task.
Adds a new task in a specific board.
Sends an invite to the user to join your network.
Acknowledge the incident with this Incident Key.
Resolve the incident with this Incident Key.
Trigger an incident in PagerDuty with this Incident Key.
Zoho Connect is enterprise-level software provided by Zoho. It offers easier integration of the multiple cloud applications. It has more than 100 integrations with many popular cloud apps, including Salesforce, Google Apps, Dropbox, WordPress, Slack, Twitter, Wufoo, QuickBooks, Freshbooks, Zendesk, Hubspot, DocuSign, MailChimp, Docsify, Magento, Shopify, SendGrid, etc.
PagerDuty is a cloud-based incident management platform. It provides IT teams with on-call scheduling, automatic escalations and notifications, and on-call reports.
Due to the integration of Zoho Connect and PagerDuty, managing incidents becomes easier.
For connecting Zoho Connect with PagerDuty, there are two ways. If you want to use the mobile version of Zoho Connect, then install the mobile app of PagerDuty on your device. On the other hand, if you want to use desktop version, then go to the Settings page of Zoho Connect and connect with PagerDuty. You can configure alerts via email or SMS for any events raised in PagerDuty.
Configure email and SMS alert based on your preferences for an event raised in PagerDuty. The alert will be sent to your team members who have opted for alerts and also to all team members and administrators of Zoho Connect. You can also choose which users should be notified via email and SMS. For example, you can configure email notification for critical alerts but not for the normal alerts. Similarly, you can configure SMS notification for critical alerts but not for normal alerts or vice versa. You can also choose to receive emails or text messages when the status of an incident changes from one state to another state. Also you can choose to receive email and SMS alerts when the status of an incident changes from one team member to another team member.
Integration of these two services makes it easier for IT teams in many ways:
It helps in better scheduling of on-call rotation. The calendar view in PagerDuty shows availability of team members in each day and at each time slot. Using this information, the IT team can schedule the best person for that particular incident. It helps in automatic escalation of an incident in case it does not get spved within a certain period of time. This helps in reducing response time and respving issues faster. It helps in tracking the responses of different incidents through different channels. Also it helps in analyzing team performance using a single platform i.e., PagerDuty.
In conclusion, integration of Zoho Connect and PagerDuty makes managing incidents easier because of its benefits such as better scheduling for on-call rotation, automatic escalations of incidents, tracking response time through different channels and team performance analysis using a single platform.
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