Zoho Connect + PagerDuty Integrations
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Zoho Connect is a team collaboration platform that allows you to bring together your workers, partners, vendors, and anyone else that contributes value to your work, as well as give you the space and resources you need to interact and complete tasks more quickly.
About PagerDuty
PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.
PagerDuty IntegrationsBest ways to Integrate Zoho Connect + PagerDuty
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Zoho Connect + PagerDuty
Add Acknowledge Event in PagerDuty when New Mention is created in Zoho Connect Read More...When this happens...
New Mention
Then do this...
Add Acknowledge Event
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Zoho Connect + PagerDuty
Add Resolve Event in PagerDuty when New Mention is created in Zoho Connect Read More...When this happens...
New Mention
Then do this...
Add Resolve Event
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Zoho Connect + PagerDuty
Add Trigger Event in PagerDuty when New Mention is created in Zoho Connect Read More...When this happens...
New Mention
Then do this...
Add Trigger Event
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Zoho Connect + PagerDuty
Add Acknowledge Event in PagerDuty when New Network Member is created in Zoho Connect Read More...When this happens...
New Network Member
Then do this...
Add Acknowledge Event
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Zoho Connect + PagerDuty
Add Resolve Event in PagerDuty when New Network Member is created in Zoho Connect Read More...When this happens...
New Network Member
Then do this...
Add Resolve Event
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Zoho Connect + PagerDuty without coding knowledge. Start creating your own business flow.
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New Event
Triggers when a new event is added.
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New Feed
Triggers when a new status (Feed) is added.
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New Group Member
Triggers when new member is added to a group.
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New Mention
Triggers when you are mentioned in a status.
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New Network Member
Triggers when new member is added to a network.
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New Task
Triggers when a new task is added.
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New Incident
Triggers when new incidents are created.
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Add Member to Group
Adds user to a group (invite and add, if the user is not a member of the network).
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Create Event
Adds a new event in a specific group.
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Create Feed
Adds a new status (Feed) in a specific group.
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Create Private Event
Creates a private event.
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Create Private Task
Adds a private task.
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Create Task in Board
Adds a new task in a specific board.
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Invite User to Network
Sends an invite to the user to join your network.
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Add Acknowledge Event
Acknowledge the incident with this Incident Key.
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Add Resolve Event
Resolve the incident with this Incident Key.
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Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
How Zoho Connect & PagerDuty Integrations Work
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Step 1: Choose Zoho Connect as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick PagerDuty as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zoho Connect to PagerDuty.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zoho Connect and PagerDuty
Background information:
Zoho Connect is enterprise-level software provided by Zoho. It offers easier integration of the multiple cloud applications. It has more than 100 integrations with many popular cloud apps, including Salesforce, Google Apps, Dropbox, WordPress, Slack, Twitter, Wufoo, QuickBooks, Freshbooks, Zendesk, Hubspot, DocuSign, MailChimp, Docsify, Magento, Shopify, SendGrid, etc.
PagerDuty is a cloud-based incident management platform. It provides IT teams with on-call scheduling, automatic escalations and notifications, and on-call reports.
Thesis statement:
Due to the integration of Zoho Connect and PagerDuty, managing incidents becomes easier.
Integration of Zoho Connect and PagerDuty
For connecting Zoho Connect with PagerDuty, there are two ways. If you want to use the mobile version of Zoho Connect, then install the mobile app of PagerDuty on your device. On the other hand, if you want to use desktop version, then go to the Settings page of Zoho Connect and connect with PagerDuty. You can configure alerts via email or SMS for any events raised in PagerDuty.
What’s more
Configure email and SMS alert based on your preferences for an event raised in PagerDuty. The alert will be sent to your team members who have opted for alerts and also to all team members and administrators of Zoho Connect. You can also choose which users should be notified via email and SMS. For example, you can configure email notification for critical alerts but not for the normal alerts. Similarly, you can configure SMS notification for critical alerts but not for normal alerts or vice versa. You can also choose to receive emails or text messages when the status of an incident changes from one state to another state. Also you can choose to receive email and SMS alerts when the status of an incident changes from one team member to another team member.
Integration of these two services makes it easier for IT teams in many ways:
It helps in better scheduling of on-call rotation. The calendar view in PagerDuty shows availability of team members in each day and at each time slot. Using this information, the IT team can schedule the best person for that particular incident. It helps in automatic escalation of an incident in case it does not get spved within a certain period of time. This helps in reducing response time and respving issues faster. It helps in tracking the responses of different incidents through different channels. Also it helps in analyzing team performance using a single platform i.e., PagerDuty.
In conclusion, integration of Zoho Connect and PagerDuty makes managing incidents easier because of its benefits such as better scheduling for on-call rotation, automatic escalations of incidents, tracking response time through different channels and team performance analysis using a single platform.
The process to integrate Zoho Connect and PagerDuty may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
