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Integrate Zendesk with Sendinblue

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Sendinblue

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Sendinblue

Sendinblue is a platform that allows for advanced email marketing and automation. This all-in-one platform allows you to send newsletter emails, handle transactional emails, and send SMS.

Sendinblue Integrations

Best ways to Integrate Zendesk + Sendinblue

  • Zendesk Integration Sendinblue Integration

    Zendesk + Sendinblue

    Send Transactional Email in Sendinblue when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Sendinblue Integration Send Transactional Email
  • Zendesk Integration Sendinblue Integration

    Zendesk + Sendinblue

    Add or Update Contact in Sendinblue when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Sendinblue Integration Add or Update Contact
  • Zendesk Integration Sendinblue Integration

    Zendesk + Sendinblue

    Send Transactional Email in Sendinblue when New Group is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Sendinblue Integration Send Transactional Email
  • Zendesk Integration Sendinblue Integration

    Zendesk + Sendinblue

    Add or Update Contact in Sendinblue when New Group is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Sendinblue Integration Add or Update Contact
  • Zendesk Integration Sendinblue Integration

    Zendesk + Sendinblue

    Send Transactional Email in Sendinblue when New Organization is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Organization
     
    Then do this...
    Sendinblue Integration Send Transactional Email
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Sendinblue in easier way

It's easy to connect Zendesk + Sendinblue without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Contact Added to a Specific List

    Triggers when a new or existing contact is added to a Sendinblue list.

  • New Campaign Status

    Triggers when the status of a SendinBlue campaign is updated.

  • New or Updated Contact

    Triggers when a Sendinblue contact is added or updated (either list(s) they belong to or contact data).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Add or Update Contact

    Adds or updates a contact data.

  • Send Transactional Email

    Sends an email from your Sendinblue account with HTML or plain text content.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Sendinblue Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Sendinblue as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Sendinblue.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Sendinblue

  • Zendesk is a cloud based customer service software that helps organizations to support their customers, partners and employees. It is used by some of the worlds leading companies like Wal-Mart, Dell and Netflix. It provides a seamless experience across multiple channels such as email, live chat, social media and phone.
  • Sendinblue is a European email marketing services provider, which offers a variety of services such as transactional emails, newsletters, email automation, etc. It provides an API that helps businesses to integrate their applications with the Sendinblue platform.
  • In order to integrate Zendesk and Sendinblue, first we need to create an account on both the platforms. We will create an API key on Sendinblue and copy it to our clipboard. Then we go to Zendesk, click on the gear icon in the top right corner and select API from there. Then click on New API Key option and paste it there.
  • Now we need to create a new campaign in Zendesk by going to Campaigns (click the gear icon in the top right corner and select Campaigns. We will create a campaign with the fplowing properties:
  • Campaign Name - Sendinblue Email Campaign

    Name - Sendinblue Email Campaign Template - Single Email Template (Click on the gear icon in the top right corner and select Templates. Email Template Name - Sendinblue Email Template Channel - Email Activity Subject Line - Sendinblue Email Subject Line Message - Sendinblue Message Body - Sendinblue Message HTML Email Body - Sendinblue Message HTML Body Recipients - Add Recipients Here

    Message Type - Broadcast Schedule Details - Schedule your campaign when people are most likely to read it Formatting - HTML/Text

    • Sendinblue Email Campaign

    The integration of Zendesk and Sendinblue helps in sending targeted emails to the clients for product updates and promotional purposes. This also increases the revenue of an organization.

    The process to integrate Zendesk and Sendinblue may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.