Integrate Zendesk with Paypal

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Paypal

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Paypal

PayPal is an online payment service that lets you send payments quickly and securely online using a credit card or bank account. It is the quicker, safer way to pay and get paid online, in stores and more.

Paypal Integrations
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Best Zendesk and Paypal Integrations

  • Zendesk Integration Paypal Integration

    Zendesk + Paypal

    Create Draft Invoice to Paypal from New User in Zendesk Read More...
    When this happens...
    Zendesk Integration New User
    Then do this...
    Paypal Integration Create Draft Invoice
  • Zendesk Integration Paypal Integration

    Zendesk + Paypal

    Send invoice in Paypal when New User is created in Zendesk Read More...
    When this happens...
    Zendesk Integration New User
    Then do this...
    Paypal Integration Send invoice
  • Zendesk Integration Paypal Integration

    Zendesk + Paypal

    Add tracking information in Paypal when New User is created in Zendesk Read More...
    When this happens...
    Zendesk Integration New User
    Then do this...
    Paypal Integration Add tracking information
  • Zendesk Integration Paypal Integration

    Zendesk + Paypal

    Create Order to Paypal from New User in Zendesk Read More...
    When this happens...
    Zendesk Integration New User
    Then do this...
    Paypal Integration Create Order
  • Zendesk Integration Paypal Integration

    Zendesk + Paypal

    Create Draft Invoice to Paypal from New Group in Zendesk Read More...
    When this happens...
    Zendesk Integration New Group
    Then do this...
    Paypal Integration Create Draft Invoice
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

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    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Paypal in easier way

It's easy to connect Zendesk + Paypal without coding knowledge. Start creating your own business flow.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Refunded Sale

    Only refunded payments trigger this.

  • Successful Sale

    Only successfully payment data trigger this.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Add tracking information

    Add tracking information with or without tracking numbers

  • Create Draft Invoice

    Creates a draft invoice.

  • Create Order

    Creates an order

  • Send invoice

    Sends or schedules an invoice, by ID, to be sent to a customer.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Paypal Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Paypal as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Paypal.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Paypal


Zendesk is a customer service software top that can be used by companies to offer customer support. It is a web-based platform that offers multiple channels of communication between a company and its customers. Through Zendesk, companies can handle customer queries and complaints, track the progress of their requests, and manage teams of customer service agents.


Paypal is an online payment company which allows users to make payments without sharing their financial information with the seller. It was founded in 1998 and was acquired by eBay in 2002. By 2009, Paypal had over 145 million accounts worldwide. It is headquartered in San Jose, California. Today, it offers its services in 190 markets and 25 currencies worldwide.

Integration of Zendesk and Paypal

In 2011, Zendesk joined forces with PayPal to integrate the two platforms. This integration allowed Zendesk users to send money to their customer service team members directly from the Zendesk platform. The fplowing year, the integration was expanded to include three additional countries – Italy, Germany and France. Now, anyone using Zendesk can send money to his or her cpleagues using Paypal accounts.

Benefits of Integration of Zendesk and Paypal

Benefits of the integration include:

The ability of users to communicate through multiple channels; for example, email chat or phone calls. This allows them to receive answers to their queries faster. Customers are more likely to ask questions about products or services that they are interested in buying if they receive a response quickly and without having to wait for long periods of time.

Sending money to customer service agents is convenient and saves time as well as costs associated with processing payments. Customers do not have to provide personal financial information and can use the funds immediately after sending them over. This reduces the time it takes for the customer service agent to process payments on behalf of the company.

The integration allows users to pay customer service agents via PayPal without having to leave the platform they are using for support.


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The process to integrate Zendesk and Paypal may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.