Integrate Zendesk with PagerDuty
Appy Pie Connect allows you to automate multiple workflows between Zendesk and PagerDuty
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Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
About PagerDuty
PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.
PagerDuty IntegrationsBest ways to Integrate Zendesk + PagerDuty
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Zendesk + PagerDuty
Add Acknowledge Event in PagerDuty when New User is created in Zendesk Read More...When this happens...
New User
Then do this...
Add Acknowledge Event
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Zendesk + PagerDuty
Add Resolve Event in PagerDuty when New User is created in Zendesk Read More...When this happens...
New User
Then do this...
Add Resolve Event
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Zendesk + PagerDuty
Add Trigger Event in PagerDuty when New User is created in Zendesk Read More...When this happens...
New User
Then do this...
Add Trigger Event
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Zendesk + PagerDuty
Add Acknowledge Event in PagerDuty when New Group is created in Zendesk Read More...When this happens...
New Group
Then do this...
Add Acknowledge Event
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Zendesk + PagerDuty
Add Resolve Event in PagerDuty when New Group is created in Zendesk Read More...When this happens...
New Group
Then do this...
Add Resolve Event
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Zendesk + PagerDuty without coding knowledge. Start creating your own business flow.
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New Group
Triggers every time a new group is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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New Incident
Triggers when new incidents are created.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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Add Acknowledge Event
Acknowledge the incident with this Incident Key.
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Add Resolve Event
Resolve the incident with this Incident Key.
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Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
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How Zendesk & PagerDuty Integrations Work
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Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick PagerDuty as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zendesk to PagerDuty.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zendesk and PagerDuty
Benefits of Integration of Zendesk and PagerDuty
Integrating Zendesk and PagerDuty has several benefits for both companies. First, it allows users to switch between the two platforms without having to learn anything new. This means that they won’t experience any interruption in their work flow, which is key when it comes to productivity. By combining these two applications, businesses can streamline their process for incident management, call management, and customer service. This works well because many customers reach out to businesses using PagerDuty to report an issue with their website or application. If they don’t get a response right away, they will often go through Zendesk to communicate with the support team. That’s why it’s important to integrate these apps so that customers can use just one platform.
The process to integrate Zendesk and PagerDuty may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
