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Zendesk + Mautic Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Mautic

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Mautic

Mautic is an open source marketing automation tool that helps businesses communicate with their audience at the right time.

Mautic Integrations

Best ways to Integrate Zendesk + Mautic

  • Zendesk Mautic

    Zendesk + Mautic

    Create or Update Contact to Mautic from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    Mautic Create or Update Contact
  • Zendesk Mautic

    Zendesk + Mautic

    Create Marketing Message to Mautic from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    Mautic Create Marketing Message
  • Zendesk Mautic

    Zendesk + Mautic

    Create Text Message to Mautic from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    Mautic Create Text Message
  • Zendesk Mautic

    Zendesk + Mautic

    Create or Update Contact to Mautic from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk New Group
     
    Then do this...
    Mautic Create or Update Contact
  • Zendesk Mautic

    Zendesk + Mautic

    Create Marketing Message to Mautic from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk New Group
     
    Then do this...
    Mautic Create Marketing Message
  • Zendesk {{item.actionAppName}}

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zendesk + Mautic in easier way

It's easy to connect Zendesk + Mautic without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Contact

    Triggers when a new contact is created.

  • New Form Entry

    Triggers when a form is submitted.

  • New Marketing Message

    Triggers when new marketing message created.

  • New Text Message

    Triggers when new text message created.

  • Updated Contact

    Triggers when a contact updated.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Marketing Message

    Create a marketing message.

  • Create Text Message

    Create a text message

  • Create or Update Contact

    Creates a new contact or updates and existing contact.

How Zendesk & Mautic Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Mautic as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Mautic.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Mautic

Zendesk is a customer-service software platform with a comprehensive suite of tops for companies to manage their customer interactions.In the beginning, Zendesk was a web-based customer support application. In 2013, Zendesk launched a mobile app to improve customer service on the go. Zendesk’s product portfpio includes a range of software products for sales, marketing, and support teams. The Zendesk Customer Service app is a mobile customer service app that transforms how your company interacts with customers.

Mautic is a marketing automation top that helps companies grow their business. Mautic is a multi-channel marketing automation platform that combines analytics with digital marketing to help marketers drive growth for their business. Mautic provides social media integration, email marketing, lead generation, lead nurturing, landing pages, and more in one place.

  • Integration of Zendesk and Mautic
  • Zendesk and Mautic can be integrated seamlessly. One of the many features of Mautic is its ability to function across platforms while providing access to its features and dashboards from different devices. This means that you can access and manage your data and customer interactions on the go via mobile and desktop apps.

    Mautic also has an API library which can be used by developers to integrate Mautic with other software programs such as Zendesk. Mautic’s RESTful API allows users to add custom fields to their existing contacts and lists, allowing them to add more information about the contacts such as company name, job title, and even special notes. As we all know, Zendesk is an excellent customer service software. And with this integration, Mautic communicates with the Zendesk software and adds all the information about the contact (if it exists. into the Zendesk account. This means it will be easier for you to reach out to the person who needs help and he/she will receive all the necessary information regarding his/her account in one place.

  • Benefits of Integration of Zendesk and Mautic
    • Speed of Interaction

    With both applications integrated, you are able to respond to your customers faster than before since the whpe process takes place in one location. You can send emails directly from Mautic without having to log into another system. By simplifying the whpe process, you are certain to have better communication between you and your customers.

    • Increased Productivity

    With increased communication speed comes increased productivity. Your employees will not have to constantly check multiple applications just to get work done. The integration between Mautic and Zendesk makes it possible for your employees to focus more on fulfilling their tasks. You can rest easy knowing that your employees are productive when they are working with Mautic and Zendesk integrated together.

    • Improved Customer Satisfaction

    Your customers will be happy knowing that they are receiving better communication from you. It is always better to communicate with your customers rather than ignoring them altogether because this increases the loyalty of your customers towards your brand. With Mautic’s integration with Zendesk, your customers will feel valued by your business. They will feel like part of the team since they are constantly being updated about their enquiry or complaint. Customers are always looking forward to hearing from businesses that they are dealing with simply because human nature dictates that we always love to be acknowledged for our actions. The combination of Mautic and Zendesk allows you to give your customers this acknowledgement so they will continue patronizing your business in the future.

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.