Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
LeadFuze is a lead generation app that helps build the most targeted list of leads imaginable.LeadFuze Integrations
It's easy to connect Zendesk + LeadFuze without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new lead is added to a LeadFuze list.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zendesk is a customer service software that provides companies with the ability to respond to inquiries through email, phone calls, tickets, and chat. The software also allows business owners to monitor customer satisfaction.
LeadFuze is a CRM, which works in conjunction with Salesforce to organize leads that come from Zendesk. The software makes it possible for marketing professionals to view lead data, manage campaigns, and track sales opportunities.
Integration of Zendesk and LeadFuze results in better customer service. In addition, it boosts sales by providing relevant information about leads.
For example, let’s say a customer contacts your company for support with a product he has purchased. After you spve his problem, he will automatically become a lead in your LeadFuze software. LeadFuze will automatically send you alerts whenever there is new activity related to this customer, such as when he views your website or opens one of your emails. This way, you can continue to provide support if needed, or you can immediately move on to the next step of the sales cycle. Otherwise, if you don’t have access to this information, you may end up losing potential customers because they were not aware of the ability to contact you for support.
In addition, integration of Zendesk and LeadFuze helps you become more efficient. The time it takes to respond to service requests is reduced because of the fact that the software organizes leads and offers relevant information about them. As a result, your employees are able to find information more quickly so they are able to respve problems faster. This is crucial for companies that are under time constraints and have tight deadlines to meet.
LeadFuze enables companies to efficiently address incoming inquiries so they can provide stellar customer service. It also makes it possible to easily organize leads so your employees can spend less time searching for information and more time respving issues. This ultimately helps increase sales by allowing companies to retain their current customer base while attracting new ones.
The process to integrate Zendesk and LeadFuze may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.