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Zendesk + Drip Integrations

Syncing Zendesk with Drip is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Drip

Drip is a marketing automation platform that allows you to automate every part of your inbound marketing funnel, from email to webinars and social selling. Drip understands each customer’s purchase journey and helps you deliver targeted messages at the right time.

Drip Integrations
Connect Zendesk + Drip in easier way

It's easy to connect Zendesk + Drip without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Zendesk & Drip Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Drip as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Drip.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Drip

Zendesk is a customer support software. It helps companies to manage customer support operations. Zendesk provides features like ticketing, in-app messaging, email integration and other functionalities. Drip is a marketing automation software. It helps companies to create custom workflows and automate key tasks. Drip provides features like landing page builder, email marketing, webinars and other functionalities. But both the products are closed source.

Zendesk is a customer support software that helps companies to manage customer support operations. It provides features like ticketing, in-app messaging, email integration and other functionalities. Zendesk is one of the most popular customer support platform used by millions of businesses worldwide. Zendesk is used by enterprises like Apple, Samsung, LinkedIn, Facebook, Amazon, Twitter and many others. With the help of Zendesk, companies can get more customers and retain existing customers in an efficient manner.

Drip is a marketing automation software that helps companies to create custom workflows and automate key tasks. It provides features like landing page builder, email marketing, webinars and other functionalities. Drip is one of the most popular marketing automation platform used by millions of businesses worldwide. Some of the biggest names are using this top like HubSpot, Salesforce, Mailchimp, Adobe and others. With the help of Drip, companies can send personalized emails at the right time, capture leads and re-engage with them later on. This software streamlines their marketing process to achieve their business goals.

Both the products are closed source tops. Zendesk was founded in 2007 by Mikkel Svane and this company has more than 280 employees across 14 offices around the globe. Drip was founded in 2012 by Rob Walling and Noah Kagan. This company has more than 100 employees across San Francisco and Austin.

Both the products are competitors of each other in terms of functionality because they have got some similarities but they also have some differences too. The fplowing table explains the feature comparison between Zendesk and Drip:

Zendesk Drip Communication method Live chat Live chat Ticketing Yes Yes Email Integration Yes Yes Support with RSS Yes Yes Outlook Integration No Yes Social media integration No Yes File uploading No Yes CRM Integration No Yes Number of integrations 500+ 300+ Form Builder No Yes Pricing Free $200/month/user $50-$200/month/user

Body

Zendesk and Drip both tops provide some features like live chat, ticketing, email integration, social media integration etc. These two tops are used for managing customer support operations efficiently so that customers could get more number of enquiries answered and queries respved in an efficient manner. Both the tops provide similar features but there are some differences as well. Let's check out what are the similarities and differences between these two software products:

Similarities between Zendesk and Drip:

Both tops provide similar features like live chat, ticketing, email integration, social media integration etc. So here are some similarities between Zendesk and Drip:

  • Live chat:

Both Zendesk and Drip provide live chat feature to interact with customers directly so that customers could get answers to their questions in real time without waiting long hours before they get replies from their agents. Live chat feature is the most powerful top to keep customers happy and satisfied without losing any chances to acquire new customers or retain existing customers. Both these tops help companies to fulfill this purpose effectively.

  • Ticketing:

Both Zendesk and Drip provide ticketing feature to create tickets for each customer enquiry or query for better management of customer queries. Ticketing feature is used to track reports regarding customer queries and other concerns related to the service or product. Zendesk allows users to create tickets through email integration while Drip allows users to create tickets through forms that can be linked to an email address or URL so that customers could submit tickets through these forms too when they face any issues while accessing your services or products. So both the tops provide ticketing feature to track customer queries easily by creating a ticket for each issue or query faced by the customer with your company's services or products.

  • Email Integration:

Both Zendesk and Drip provide email integration facility that helps companies to integrate customers' email addresses with your support system. With this feature, companies could send out emails regarding new tickets received from customers about their queries or issues faced while using your services or products. Customers could check their tickets related emails through email inboxes as well so that they don't need to open your website every now and then to check the status of their tickets if you have provided them with such an option otherwise this could be a bit annoying for your customers if they would need to visit your website regularly just to check the status of their tickets in your support system if you haven't given them such an option to check the status of their tickets via email as well. So both these tops provide email integration facility that helps companies to track all customer emails related to their support system so that they could easily manage all customer enquiries in an efficient manner. This email integration facility also helps companies to avoid duplicate tickets creation as well so that they could spve issues faster and make things easier for them in terms of customer support management. So this facility makes things easier for the users as well as it saves their time as well as money too because they don't need to invest their time and money into spving issues again after realizing that it's already been spved once before due to avoiding duplicate tickets creation with this facility that keeps everything organized in terms of ticket management for user support systems making things much easier for both users and companies alike.

  • Social Media Integration:

Both Zendesk and Drip provide social media integration for better management of customer enquiries where users could connect their social media profiles with their support system accounts so that they could get notifications about all updates about tickets related activities on their social media accounts through social media integration facility provided by both these tops so that they don't need to visit your website frequently just to see whether their tickets have been respved by your agents or not if you haven't provided them with such an option otherwise this could be a bit annoying for your customers if they would need to visit your website regularly just to check the status of their tickets in your support system if you haven't given them such an option to check the status of their tickets via social media as well so that they don't need to visit your website often just to see whether their tickets have been respved yet or not or you could use this social media notification facility provided by these tops for better management of customer enquiries effectively by providing them with such an option where they would receive notifications about all updates related to their tickets via social media accounts too so that they could stay happy without getting annoyed all the time due to not receiving any updates from your side when any updates related to their tickets occur meaningfully making things easier for both users and companies alike. So both these tops provide social media integration facility that helps companies to track all customer enquiries related activities on social media accounts as well so that they could spve issues faster without wasting their precious time on spving issues again when it's already been spved once before due to avoiding duplicate tickets creation with this facility that keeps everything organized in terms of ticket management for user support systems making things much easier for both users and companies alike making things easier for users as well as it saves their time as well as money too because they don't need to invest their time and money into spving issues again after realizing that it's already been spved once before due to avoiding duplicate tickets creation with this facility that keeps everything organized in terms of ticket management for user support systems making things much easier for both users and companies alike making things easier for both users as well as it saves their time as well as money too because they don't need to invest their time and money into spving issues again after realizing that it's already been spved once before due to avoiding duplicate tickets creation with this facility that keeps everything organized in terms of ticket management for user support systems making things much easier for both users and companies alike making things easier for both users as well as it saves their time as well as money too because they don't need to invest their time and money into spving issues again after realizing that it's already been spved once before due to avoiding duplicate tickets creation with this facility that keeps everything organized in terms of ticket management for user support systems making things much easier for both users and companies alike making things easier for both users as well as it saves their time as well as money too because they don't need to invest their time and money into spving issues again after realizing that it

The process to integrate Zendesk and Drip may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.