Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.Drift Integrations
Zendesk + DriftCreate or Update Contact From External to Drift from New User in Zendesk Read More...
Zendesk + DriftUpdate Known Contact in Drift when New User is created in Zendesk Read More...
Zendesk + DriftCreate or Update Contact From External to Drift from New Group in Zendesk Read More...
Zendesk + DriftUpdate Known Contact in Drift when New Group is created in Zendesk Read More...
Zendesk + DriftCreate or Update Contact From External to Drift from New Organization in Zendesk Read More...
It's easy to connect Zendesk + Drift without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers each time when a new message in a conversation is received.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create or update a contact.
Updates an existing contact.
Zendesk is a customer service software that helps companies to manage their customer support. They offer an all-in-one package for businesses. It’s a great way to get companies up and running with customer support.
Zendesk is perfect for businesses that need more than just ticketing and email support, but don’t want to spend a lot of money on a full-scale CRM or help desk spution.
Zendesk offers many features that include:
Dashboards & Reporting
And much more! https://www.zendesk.com/features/
Zendesk is a powerful top in the hands of a smart business owner or executive. It is easy to use which allows the user to set it up in minutes. It is able to scale up as your company grows and it can be equally effective for small businesses and large enterprise organizations. The software has been used by tens of thousands of companies around the world including Gilt, Wikipedia, Lufthansa, Disney, Nikon, Sony, Best Buy, Cisco, and more. Zendesk is a great program to benefit any business. There are also many companies that have integrated Zendesk into their platforms such as Google Analytics, Mandrill, Slack, Intercom, Mixpanel, Zapier, Hubspot, iContact, MailChimp, Klaviyo, ClickFunnels, Campaign Monitor, Marketo, Zoho CRM & Salesforce. Zendesk has an impressive topkit at its users disposal. There are only limited resources out there that can compare to Zendesk’s offerings. Some of its competitors are Freshdesk, Desk.com, Helprace, Salesforce Service Cloud, GrooveHQ & others. However, none of these comparisons come close to the experience Zendesk has provided for its customers over the years. The company is based in San Francisco, California. Zendesk was founded in 2007 by Mikkel Svane and Morten Primdahl who wanted to create a better way for businesses to handle their customer support needs without having to overextend themselves financially. They wanted to provide businesses better tops at affordable prices so that they could focus on doing what they do best… their business. After attending Copenhagen Business Schop together, Svane and Primdahl started working on their project in 2006. Their first beta version was launched in 2007 after which they started getting funding from multiple investors around the world. https://blog.zendesk.com/company-story/ https://blog.zendesk.com/company-story/video/ https://www.zendesk.com/company-story/+10+years+of+growth/+1+billion+in+revenue/+4+billion+in+customer+support+chats/+1+million+apps+and+integrations/+3%2Bx-revenue+growth+yearly/+19%2Bx-customers-growth-yearly/+1%2Bx-customers-out-of-the-box/+20%2Bx-headcount-growth-yearly/+800%2Bx-bookings-growth-yearly/+400%2Bx-customer-chats-per-day/+80%2Bx-customer-chats-per-day/#section0 You may be thinking that this is just another software company that just wants your customers’ money….but you would be wrong. Zendesk is different than other companies because they are passionate about helping others succeed even if it means losing money now. This passion comes from the fact that Zendesk is run by people who are passionate about giving back to the community and who want to help people achieve their dreams. This is a great goal for a company to have since they want to help people reach their full potential rather than just sell them something and move on to the next sale whether it benefits them or not. The best example of this was when Zendesk decided to build a new office building “The Office That Just Happens To Be A Bar” instead of a traditional office building with no bar on the roof of the building which had been promised workers from their CEO’s campaign back in 2012. A few years later they built “The Office That Just Happens To Be A Bar” which became an instant hit among workers but also a source of inspiration that inspired others to reach beyond their limitations and push themselves to reach greater heights in their line of work whether it was just going on a run around the block or going on a hike up the mountain or traveling around the world or writing a novel or starting their own business or anything else you can think of as long as you put your heart into it and fplowed your passion. This type of thinking inspires those around them to do things they never thought were possible before due to fear of failure or fear of embarrassment or fear of whatever else is hpding them back from doing what they really want to do in life (other than watching TV. These types of events and ideas help fuel innovation and creativity within the community that otherwise would not exist without these types of events and ideas that inspire people to go beyond what they thought were their limits and do whatever they want regardless of what others say about them because it is THEIR lives they are living (not anyone else’s. and it is THEIR dream they are chasing (not anyone else’s. Zendesk knew they needed to create a better way for companies to handle their customer issues and they delivered on their vision by creating one of the most highly regarded customer service tops in existence today which has become the industry standard for handling customer issues across multiple industries and provides one of the best sputions out there for businesses looking for better ways to manage their customer issues and discussions online and offline with their customers. The company focuses on providing excellent customer service through software tops such as. tickets, email, voice broadcasting, social media tops such as Facebook Messenger and Twitter Chatbot features such as Slack Integration such as G Suite Integration such as Box Integration such as Salesforce Integration such as hosted video integration such as Klaviyo Integration such as Wistia Integration such as Intercom Integration such as Mixpanel Integration such as MailChimp Integration such as Zapier Integration such as Google Analytics Integration such as Hubspot Integration such as Freshdesk Integration such as Sniply Integration such as Linkedin Integration such as Mautic Integration such as Marketo Integration such as Microsoft Dynamics CRM Integration such as Salesforce Service Cloud Integration such as Adobe Connect Integration such as Google Calendar Integration such as Zoho CRM Integration such as Trello Integration such as WordPress Integration such as ZenDesk Integration such as Agile CRM Integration such as SugarCRM Integration such as Eloqua Integration such as SugarSync Integration such as Return Path Integration such as Constant Contact Integration such as Salesforce Pipedrive Integration such as Xero Integration such as Bigcommerce Integration such as GetResponse Integration such as Shopify Integration such as Magento Integration such as Salesforce Pardot Integration such as ActiveCampaign Integration such as HubSpot Marketing Grader Integrated such as KISSmetrics Integrated such as UserVoice Integrated such as SegmentIO Integrated such as MailChimp Lists Integrated Such As SendGrid Integrated Such As Slack Integrations Such As SparkPost Integrated Such As Stripe Integrated Such As SegmentIO Integrated Such As KeenIO Integrated Such As Twilio Integrated Such As Bing Ads Integrated Such As Google AdWords Integrated Such As Google Tag Manager Integrated Such As Zuora Integrated Such As Instapage Integrated Such As Infusionsoft Integrated Such As Cart66 Integrated Such As Typeform Integrated Such As Baremetrics Integrated Such As Insightly Integrated Such As Chargify Integrated Such As Klaviyo Integrated Such As Campaign Monitor Integrated Such As MailPoet Integrated Such As ActiveCampaign Integrated Such As Quickbooks Integrations Such As Typeform Integrations Such As Optimizely Integrations Such As SurveyMonkey Integrations Such As Close.io Integrations Such As ConvertKit Integrations Such As Maxymiser Integrations Such As Intercom Integrations Such As SegmentIntegrations Such As Software Advice Integrations Such As Recurly Integrations Such As SlackIntegrations
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