Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Device Magic is a professional mobile app and web app that allows your teams to complete forms and collect data anywhere, anytime. It helps organizations make seamless digital transformations to eliminate paperwork, improve data collection processes, and increase operational efficiency.Device Magic Integrations
Zendesk + Device MagicDispatch Form in DeviceMagic when New User is created in Zendesk Read More...
Zendesk + Device MagicDispatch Form in DeviceMagic when New Group is created in Zendesk Read More...
Zendesk + Device MagicDispatch Form in DeviceMagic when New Organization is created in Zendesk Read More...
Zendesk + Device MagicDispatch Form in DeviceMagic when New Ticket is created in Zendesk Read More...
Zendesk + Device MagicDispatch Form in DeviceMagic when Updated Ticket is added to Zendesk Read More...
It's easy to connect Zendesk + Device Magic without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when your form receives a new submission.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Dispatches a Form to a target Device. This is only available to trial and enterprise organizations.
Zendesk is a SaaS customer service software company founded in Denmark. It has about $1 billion in revenue, and its headquarters is located in San Francisco, California.
Device Magic is an SaaS company that provides technpogy integration sputions to the automotive, consumer and enterprise markets. Its CEO and co-founder is Richard Boulanger.
Zendesk and Device Magic can be integrated together seamlessly utilizing the REST API, which allows for the automation of manual processes. Device Magic can help with the authentication process through SSO (Single Sign On. and provide an automated way to create tickets when a customer contacts Zendesk. For example, when a customer calls or emails Zendesk, they could automatically create a ticket in Zendesk, which then provides a way for the customer service team to fplow up. This makes it easier for customers to get assistance from a support agent and reduces the time it takes for a support agent to respond to a customer. The benefit of this integration is that it saves time for customers and support agents because there is no need to open another app or website. Instead, they can use one app to spve their problem. The only downside of this integration would be if things go wrong during the integration process. However, since Device Magic offers free integrations, this should not be a problem.
The great benefit of integrating Zendesk and Device Magic together is that it saves time for both the customer and the customer service team by eliminating extra steps in the process. It also helps to improve customer experience by giving them a better understanding of how their issue will be handled. Another benefit is that it increases the efficiency of the customer service team because there are no unnecessary steps in the process of handling a ticket. If someone from Device Magic creates a ticket in Zendesk, then a member from Zendesk can handle it without having to make a separate call or email regarding the issue. This integration also makes it possible to track all issues that are created by one customer or one device with ease, which makes it easier for businesses to track their problems and improve their products accordingly. The only downfall of this integration is any technical difficulties that may arise with the integration itself. However, Device Magic has free integrations available so this should not be an issue.
Overall, integrating Zendesk and Device Magic together would be very helpful to both customers and business owners because it reduces the amount of time it takes to respve issues for both parties. It also helps businesses track problems with their products more efficiently, which can help them improve their products over time.
The process to integrate Zendesk and Device Magic may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.