Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
ClickMeeting is a cloud-based, enterprise-class meeting software service that enables you to coordinate and monitor online meetings, collaborate, and track participationClickMeeting Integrations
Zendesk + ClickMeetingAdd New Registrant in ClickMeeting when New User is created in Zendesk Read More...
Zendesk + ClickMeetingAdd New Registrant in ClickMeeting when New Group is created in Zendesk Read More...
Zendesk + ClickMeetingCreate New Event to ClickMeeting from New Group in Zendesk Read More...
Zendesk + ClickMeetingAdd New Registrant in ClickMeeting when New Organization is created in Zendesk Read More...
It's easy to connect Zendesk + ClickMeeting without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new attendee registers to your event.
Triggers when you create a new event.
Triggers when you create a new event with registration.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
A new attendee will be registered to your event.
A new event will be created.
Zendesk is a cloud-based customer service and support software company that helps companies provide customer service and support to customers. It offers various apps, such as Salesforce, Google Mail, Twitter, HipChat, Gmail, and more. Zendesk provides a single interface for all its apps.
ClickMeeting is a video meeting platform that allows users to cplaborate together to accomplish their goals. It can be used in two ways. the first one is using the on-demand meeting service and the second one is by scheduling regular meetings through the calendar. The on-demand service provides access to an agent who can assist customers until they are able to respve their own issues. ClickMeeting also allows users to schedule meetings with up to 10 people.
Zendesk offers a free version of its service, which can be used for up to three agents. Unlike the free version, the premium version has more features, including the fplowing:
Social media integration (Facebook, Twitter, LinkedIn);
Support ticket management;
Customer satisfaction surveys; and
Before purchasing its premium version, it is important for organizations to assess whether they need all the features offered by the product. If they do not need all of them, they should consider using a free alternative, such as ClickMeeting. Zendesk’s premium version comes with a monthly fee that ranges from $7 to $18 depending on the number of agents an organization has. Each agent costs $1 per month. The price goes down with the purchase of larger quantities. For instance, there is a discount if an organization buys 100 agents at once. However, ClickMeeting’s on-demand service is free and includes unlimited agents.
Having an integrated service allows organizations to save time and money. For example, instead of installing different softwares on each computer, users can access both services from one interface. Also, having only one software for customer support makes it easier for organizations to track customer satisfaction levels and complaints. Users can simply log into the system to view these statistics and identify trends in their business. ClickMeeting also provides conference calling capabilities that can connect up to 100 participants at once. By integrating it with Zendesk’s customer support software, organizations can have a direct line during meetings with their clients. This will allow them to respve customer issues while they are still in front of them.
The process to integrate Zendesk and ClickMeeting may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.