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Integrate Zendesk with BigCommerce

Appy Pie Connect allows you to automate multiple workflows between Zendesk and BigCommerce

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About BigCommerce

BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.

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Best ways to Integrate Zendesk + BigCommerce

  • Zendesk Integration BigCommerce Integration

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    Create Customer to BigCommerce from New User in Zendesk Read More...
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  • Zendesk Integration BigCommerce Integration

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    Create Customer Address to BigCommerce from New User in Zendesk Read More...
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  • Zendesk Integration BigCommerce Integration

    Zendesk + BigCommerce

    Create Coupon (Category) to BigCommerce from New User in Zendesk Read More...
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    BigCommerce Integration Create Coupon (Category)
  • Zendesk Integration BigCommerce Integration

    Zendesk + BigCommerce

    Update Product Inventory in BigCommerce when New User is created in Zendesk Read More...
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  • Zendesk Integration BigCommerce Integration

    Zendesk + BigCommerce

    Create Product to BigCommerce from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
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    BigCommerce Integration Create Product
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
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    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
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    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + BigCommerce in easier way

It's easy to connect Zendesk + BigCommerce without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Customer

    Triggers when a new customer is added.

  • New Order

    Triggers when a new order is placed.

  • New Order With Line Item

    Triggers when a new order is placed (with line item support).

  • New Product

    Triggers when a new product is added.

  • New/Updated Product

    Triggers when a new or updated product occur.

  • Updated Product

    Triggers when a product is updated.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Coupon (Category)

    Creates a new coupon attached to a category.

  • Create Customer

    Creates a new customer.

  • Create Customer Address

    Adds a new address to an existing customer.

  • Create Product

    Creates a new product.

  • Update Product Inventory

    Update a new product to an existing product.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & BigCommerce Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick BigCommerce as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to BigCommerce.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and BigCommerce

Zendesk is a customer support software company based in San Francisco, California. Zendesk is specializing in the customer service industry. Zendesk has been providing excellent customer support for companies which are using Zendesk for a long time.

In addition, BigCommerce is an ecommerce platform based in Austin, Texas. BigCommerce has been providing online merchants with tops to create their own online store. Merchants can choose from thousands of themes and customizations for their online stores. In addition, BigCommerce has been providing integration services with many third party products including Amazon Web Services, Google Analytics, GoDaddy, MailChimp and many more.

Integration of Zendesk and BigCommerce

In this section of the article, we will talk about how Zendesk and BigCommerce can be integrated together. We will explore the benefits of integration of Zendesk and BigCommerce. Integration of Zendesk and BigCommerce will allow merchants to receive support more easily. In addition, integration of Zendesk and BigCommerce gives merchants more options to look at customer data. As a result, merchants can view information in a single dashboard on Zendesk.

Benefits of Integration of Zendesc and BigCommerce

Merchants can receive support more easily.

Merchants can receive support more easily with integration of Zendesk and BigCommerce because it provides merchants with better customer experience. Customers can reach out to support through different channels such as email, phone or live chat. It is not hard for customers to seek help from Zendesk when they purchase products from BigCommerce because there is no interruption between merchants and customers. Merchants can understand customers’ needs much easier with integration of Zendesk and BigCommerce. In addition, merchants can directly respond to customers’ questions or concerns through live chat, phone or email. This will make customers feel comfortable engaging in a conversation with merchants because they do not have to wait for a response.

Merchants can view information in a single dashboard on Zendesk.

Merchants can view information in a single dashboard on Zendesk when they integrate Zendesk and BigCommerce together because it is more convenient for merchants to manage data all in one place. Merchants can interact with customers more efficiently with integration of Zendesk and BigCommerce. In addition, merchants can view information in real time on Zendesk by pulling data from multiple platforms including BigCommerce, HubSpot, Salesforce and more. Merchants can also use Zapier to automate tasks between different platforms such as managing leads from BigCommerce, marketing automation from HubSpot and sending emails through MailChimp. With automation, merchants can spend less time doing repetitive tasks by automating tasks between different platforms.

In conclusion, integration of Zendesk and BigCommerce helps merchants to provide better customer experience to customers by receiving support more easily than before. In addition, integration of Zendesk and BigCommerce allows merchants to receive more information about customers by viewing data in a single dashboard on Zendesk. Integration of Zendesk and BigCommerce becomes very useful for merchants who want to learn more about customers’ needs on different platforms such as Facebook Messenger and Slack chat.

The process to integrate Zendesk and BigCommerce may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.