Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.BigCommerce Integrations
Zendesk + BigCommerceCreate Customer Address to BigCommerce from New User in Zendesk Read More...
Zendesk + BigCommerceCreate Coupon (Category) to BigCommerce from New User in Zendesk Read More...
Zendesk + BigCommerceUpdate Product Inventory in BigCommerce when New User is created in Zendesk Read More...
It's easy to connect Zendesk + BigCommerce without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new customer is added.
Triggers when a new order is placed.
Triggers when a new order is placed (with line item support).
Triggers when a new product is added.
Triggers when a new or updated product occur.
Triggers when a product is updated.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Creates a new coupon attached to a category.
Creates a new customer.
Adds a new address to an existing customer.
Creates a new product.
Update a new product to an existing product.
Zendesk is a customer support software company based in San Francisco, California. Zendesk is specializing in the customer service industry. Zendesk has been providing excellent customer support for companies which are using Zendesk for a long time.
In addition, BigCommerce is an ecommerce platform based in Austin, Texas. BigCommerce has been providing online merchants with tops to create their own online store. Merchants can choose from thousands of themes and customizations for their online stores. In addition, BigCommerce has been providing integration services with many third party products including Amazon Web Services, Google Analytics, GoDaddy, MailChimp and many more.
In this section of the article, we will talk about how Zendesk and BigCommerce can be integrated together. We will explore the benefits of integration of Zendesk and BigCommerce. Integration of Zendesk and BigCommerce will allow merchants to receive support more easily. In addition, integration of Zendesk and BigCommerce gives merchants more options to look at customer data. As a result, merchants can view information in a single dashboard on Zendesk.
Benefits of Integration of Zendesc and BigCommerce
Merchants can receive support more easily.
Merchants can receive support more easily with integration of Zendesk and BigCommerce because it provides merchants with better customer experience. Customers can reach out to support through different channels such as email, phone or live chat. It is not hard for customers to seek help from Zendesk when they purchase products from BigCommerce because there is no interruption between merchants and customers. Merchants can understand customers’ needs much easier with integration of Zendesk and BigCommerce. In addition, merchants can directly respond to customers’ questions or concerns through live chat, phone or email. This will make customers feel comfortable engaging in a conversation with merchants because they do not have to wait for a response.
Merchants can view information in a single dashboard on Zendesk.
Merchants can view information in a single dashboard on Zendesk when they integrate Zendesk and BigCommerce together because it is more convenient for merchants to manage data all in one place. Merchants can interact with customers more efficiently with integration of Zendesk and BigCommerce. In addition, merchants can view information in real time on Zendesk by pulling data from multiple platforms including BigCommerce, HubSpot, Salesforce and more. Merchants can also use Zapier to automate tasks between different platforms such as managing leads from BigCommerce, marketing automation from HubSpot and sending emails through MailChimp. With automation, merchants can spend less time doing repetitive tasks by automating tasks between different platforms.
In conclusion, integration of Zendesk and BigCommerce helps merchants to provide better customer experience to customers by receiving support more easily than before. In addition, integration of Zendesk and BigCommerce allows merchants to receive more information about customers by viewing data in a single dashboard on Zendesk. Integration of Zendesk and BigCommerce becomes very useful for merchants who want to learn more about customers’ needs on different platforms such as Facebook Messenger and Slack chat.
The process to integrate Zendesk and BigCommerce may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.