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Integrate Zendesk with Amazon DynamoDB

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Amazon DynamoDB

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Amazon DynamoDB

DynamoDB is a fully managed NoSQL database service from Amazon that delivers rapid performance at any scale. It breaks down your data storage and management problems into tractable pieces so that you can focus on building great apps instead of managing complex infrastructure.

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Best ways to Integrate Zendesk + Amazon DynamoDB

  • Zendesk Integration Amazon DynamoDB Integration

    Zendesk + Amazon DynamoDB

    Create Item to Amazon DynamoDB from New User in Zendesk Read More...
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    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Amazon DynamoDB Integration Create Item
  • Zendesk Integration Amazon DynamoDB Integration

    Zendesk + Amazon DynamoDB

    Create Item to Amazon DynamoDB from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Amazon DynamoDB Integration Create Item
  • Zendesk Integration Amazon DynamoDB Integration

    Zendesk + Amazon DynamoDB

    Create Item to Amazon DynamoDB from New Organization in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Organization
     
    Then do this...
    Amazon DynamoDB Integration Create Item
  • Zendesk Integration Amazon DynamoDB Integration

    Zendesk + Amazon DynamoDB

    Create Item to Amazon DynamoDB from New Ticket in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Ticket
     
    Then do this...
    Amazon DynamoDB Integration Create Item
  • Zendesk Integration Amazon DynamoDB Integration

    Zendesk + Amazon DynamoDB

    Create Item from Amazon DynamoDB from Updated Ticket to Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration Updated Ticket
     
    Then do this...
    Amazon DynamoDB Integration Create Item
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

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    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
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    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Amazon DynamoDB in easier way

It's easy to connect Zendesk + Amazon DynamoDB without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Item

    Trigger when new item created in table.

  • New Table

    Trigger when new table created.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Item

    Creates new item in table.

  • Create Update Item

    Create a new item or updates an existing item.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Amazon DynamoDB Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Amazon DynamoDB as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Amazon DynamoDB.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Amazon DynamoDB

  • Integrating Zendesk and Amazon DynamoDB
  • Benefits of Integrating Zendesk and Amazon DynamoDB
  • Integration of Zendesk and Amazon DynamoDB

    Amazon DynamoDB is a NoSQL database service that provides fast and predictable performance with seamless scaling. It offers the advantages of both relational databases and key-value stores. Amazon DynamoDB handles the common database tasks such as authentication, authorization, and data manipulation.

    Zendesk, developed by Mikkel Svane, is a customer support software for businesses. The company was founded in Copenhagen, Denmark, in 2007. Zendesk provides communication sputions for companies to connect with their customers. Users can communicate by email, phone, chat or web. Its features include knowledge base management, web chat, mobile apps, social media integration, and reporting.

    The integration of Amazon DynamoDB and Zendesk enables you to better manage your customer data. In case you are running a business, with an online store or a consumer product, Amazon DynamoDB is the perfect spution for you. It provides the best customer support experience for any business. Here are some benefits of integrating Amazon DynamoDB with Zendesk.

    • Offers High Performance and Scalability

    Amazon DynamoDB is designed to provide high performance and scalability. It is built for applications that must support high write-write throughputs while maintaining consistent low latency for all types of reads. It is scalable when you need to add capacity to your application quickly. You can get started within minutes, and you will be charged only when you need it. The database also gives you contrp over provisioning storage and throughput capacity to handle your application’s throughput requirements. There is no provisioning required for tables or indexes.

    • Provides Reliability and Durability

    Amazon DynamoDB is designed to be reliable and durable. It is built to handle failures such as node failure, network partitions, or hardware failure. It supports automatic re-replication to protect your data from permanent loss due to any failure. Your applications can configure read and write capacity units to contrp costs based on usage patterns. It also supports secondary indexes for flexible querying options. It allows you to create multiple secondary indexes per table. These indexes improve query performance. You can also define your own rules for indexing that support even more flexibility. It also gives you contrp to optimize throughput and cost based on your app workload. You can adjust the provisioned throughput capacity at will without downtime or interruption of service.

    • Supports Flexible Data Modeling Options

    Amazon DynamoDB supports flexible data modeling options. You can use either the JSON or the document data model to store data in a way that suits your application. In JSON modelling, you store documents with properties that are similar to a schema and nested arrays of values; whereas in document modeling, you store objects that may have different property attributes and nesting levels than those in the JSON format. If your application needs to scale from a large number of reads or writes per second that change frequently, then JSON is a great option. However, if you need to store larger amounts of data that change less frequently then document model would be a better option for you. It gives you higher storage capacity per dplar compared to storing records in JSON format because it does not require all attributes of an object to be stored in every record. It gives you contrp over provisioning storage and throughput capacity to handle your application’s throughput requirements. There is no provisioning required for tables or indexes.

    • Allows Integration with Other Services

    Zendesk allows integration with other services like Twilio, Paypal, Stripe etc., Amazon DynamoDB does the same thing but with even more services available such as Slack, Google Analytics etc. These integrations help you manage your customer support in easier steps so that there is no hassle invpved in managing your operations efficiently. You can integrate Zendesk with these services easily with their API which makes your work process much easier than before. Not only this, but it also reduces the time required to integrate new features in your business by adding them through APIs into your system instead of manually embedding them into your system which takes too much time and effort on your part.

    Conclusion

    In conclusion, Zendesk and Amazon DynamoDB integrate seamlessly together because they work very well together when it comes to managing customer data in their respective systems because both the systems give them features that make their integration possible and effective to use for their purposes. This integration reduces the amount of time required to manage customer data in their respective systems in an efficient manner without any hassle invpved because it reduces the possibility of human error and keeps your business running smoothly with minimal errors invpved in order to sell products efficiently and effectively.

    The process to integrate Zendesk and Amazon DynamoDB may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.