Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Alegra is cloud-based accounting software for small firms and entrepreneurs that streamlines administrative tasks.Alegra Integrations
It's easy to connect Zendesk + Alegra without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new contact is created.
Triggers when a new estimate is created in Alegra.
Triggers when a new invoice is created.
Triggers when a new product or service is created.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Crear un contacto nuevo. Creates a new contact.
Crear una nueva cotización. Creates a new estimate.
Crear una nueva factura de venta. Create a new invoice.
Create a new Invoice Payment. Crear un nuevo pago a factura.
Crear ítem en Alegra. Create a Item in Alegra.
Crear un impuesto para ítems. Create a Tax for Items.
Enviar una cotización por correo. Send an estimate via email.
Enviar una factura por email. Send an invoice by email.
Actualizar un contacto en Alegra. Update an Alegra contact from a trigger.
Actualizar un ítem en Alegra. Update an item in Alegra.
Zendesk is a customer support software and Alegra is a CRM software. Alegra is used by the sales team of Zendesk. These are the best software sputions for their respective purposes.
Customer support and sales teams of Zendesk use a common database that is integrated with both Zendesk and Alegra. While the sales team uses this database to see details of customers, the support team can use it to access information about clients and their activities. This simplifies their work as they don’t have to enter data in two different places. Therefore, this integration has helped both the teams to perform their tasks more efficiently.
The integration of Zendesk and Alegra has provided many benefits such as:
It helps the support team to deliver efficient customer service. They don’t have to rely on their memory or guess at what a client might need/want. They can access the details of clients much faster.
It has made the sales team more productive. The sales team members do not have to wait for information from the support team before they can take any action. They get all the required information easily and quickly. It saves time and money.
The integration of Zendesk and Alegra has made both the support team and the sales team more productive and efficient. It has reduced the amount of time taken by each team to deliver quality services to their customers.
The process to integrate Zendesk and Alegra may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.