Integrate Twilio with Vend

Appy Pie Connect allows you to automate multiple workflows between Twilio and Vend

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About Twilio

Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.

About Vend

Vend is a cloud-based point of sale system for retailers of all types and sizes. Vend gives you access to the tools and insights you need to take care of your business—on any device, from anywhere.

Want to explore Twilio + Vend quick connects for faster integration? Here’s our list of the best Twilio + Vend quick connects.

Explore quick connects

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Connect Twilio + Vend in easier way

It's easy to connect Twilio + Vend without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Call

    Triggers once a call is completed on your Twilio number.

  • New Recording

    Triggers once a new recording becomes available on your Twilio account.

  • New SMS

    Triggers the moment an SMS is sent to your Twilio Number.

  • New / Updated Customer

    Trigger when new customer added or update any old customer.

  • New / Updated Product

    Trigger when new product added or update any old product.

  • New Register Closures

    Trigger when a new register closures

  • New Sale

    Trigger when new sale added.

  • New Sale (Line Item Support)

    Trigger when new sale added.

  • New Supplier

    Trigger when new supplier added.

  • New Updated Consignment

    Trigger when new consignment is added or existing one is updated.

  • Updated Inventory

    Trigger when a inventory updated

  • Actions
  • Call Phone

    Call a number or numbers and say your predefined message.

  • Send SMS

    Send a SMS to a number or numbers.

  • Create / Update Product

    Create / Update Product

  • Create Order

    Create a new order.

  • Create or Update Customer

    Create or update a customer.

  • Update Customer

    Update a existing customer.

  • Update Inventory By Product

    Update Inventory Details By Product.

How Twilio & Vend Integrations Work

  1. Step 1: Choose Twilio as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Vend as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Twilio to Vend.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Twilio and Vend


Twilio is a cloud communications platform that allows software developers to add voice, video, and messaging capabilities to their applications. Twilio provides a set of APIs that can be used to make and receive phone calls and send and receive text messages. It also provides an API for sending and receiving instant messages by connecting to popular chat platforms such as WhatsApp, Facebook Messenger, and Google Chat.


Vend is a POS (point-of-sale. system that helps small business owners to manage their inventory, sales, and customers from a single place. Vend requires an internet connection to operate. Vend has an API that allows its users to integrate the application with other third-party apps like Twilio.

Integration of Twilio and Vend

Integrating Twilio with Vend allows both applications to communicate with each other. Merchants who use the Vend application can now receive automated callbacks from Twilio whenever they receive new orders on their POS (point-of-sale. systems. The Twilio app will read out the order details directly from the Vend application and then send it via SMS to the customer’s phone number. This enables merchants to save time in manually entering order details into the Vend application whenever they receive orders. It also allows them to focus more on their customers and give better service without having to keep a close eye on their POS (point-of-sale. system monitors.

Benefits of Integration of Twilio and Vend

There are many benefits of integrating Twilio with Vend. One of these is that it reduces communication barriers between clients and merchants. Orders can be placed even if the customers are not physically present at the merchant’s store. Customers can also place orders through social media sites like Facebook or Twitter. Merchants can also provide real-time updates about their products and services in social media sites. This helps in generating more business for the merchants by increasing their online presence. Another benefit is that this integration helps merchants get feedback from their customers quickly and easily. Merchants can now know what their customers think about their products and services as they receive direct feedback from them through SMS messages or social media accounts. Merchants can respond to customer feedback as well as provide additional product information or service details directly through those same channels. This way, merchants can improve their customer relationships as well as increase their revenues by providing better customer support and more products or services at competitive prices.

The process to integrate Twilio and Vend may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on February 01,2023 11:04 am