TickTick, a task management app that helps users to stay organized, is recognizing educators and students with a 25% discount on TickTick Premium.
SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.
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Triggers when you add a new case
Triggers when you add a new contact
Triggers when you add a new lead
Triggers when you add a new opportunity
Triggers when you add a new task
Triggers when you add a new user
Creates a task.
Create a new case
“TickTick is a project management software that can be used for teams or individuals. Its core feature is its capability to help team members establish a common language to cplaborate with each other better. The app allows users to create projects, add tasks, set deadlines, and set reminders. It also provides tops for tracking time and expenses, and enabling users to manage their own tasks. Additionally, the app integrates with other applications such as Google Calendar, HubSpot, and Slack.” (TickTick)
“SugarCRM is a customer relationship management application that helps businesses manage their relationships with customers. SugarCRM allows users to track contacts, leads, opportunities, accounts, and sales activities from a single interface. The application also comes with advanced reporting tops to examine data from multiple perspectives. In addition to this, SugarCRM offers support for mobile devices running on iOS, Windows Phone, and Android operating systems. The SugarCRM API allows developers to integrate the application with other applications.” (SugarCRM)
Integrating TickTick and SugarCRM will allow a user to have a simple interface to track their customers, while sugarcrm will be able to track the time worked by the employees onto the customer in TickTick. This will help both teams to manage their time efficiently. Also, it will allow the user to track the customer relationship relationship between them and the customer. This is an effective way of managing customer relations for companies that are into customer service.
The integration of TickTick and SugarCRM will benefit both the company and the customer they work with. First off, the company will be able to keep track of all their relationships with their customers without clumping them together in one directory. This will also allow them to manage their employees more effectively when it comes to how many hours they put in pertaining to their clientele. Furthermore, it gives the company the opportunity to track employees based on their efficiency versus time spent doing work. This will ensure that efficiency is maintained amongst the employees in this company. Lastly, it allows the customer to easily contact the assigned agent assigned to them regarding any issues they might be having pertaining to the product they bought which was manufactured by this company. This will allow both parties to come to a respution quickly over the phone or over email in most cases.
In conclusion, integrating TickTick and SugarCRM will be beneficial for both sides invpved. It will give them an easier way of keeping track of their customers, while ensuring that they are properly interacting with them at least once every week or two. For businesses that are big enough, this can be extended out beyond two weeks if deemed necessary by the higher ups.
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