Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.
Sentry is a service that monitors and fix crashes in realtime. It contains an API for sending events from multiple language, in a range of application
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Triggers when a new contact message is created.
Trigger eveytime a new event happens
Triggers when a new organization is created
Triggers when a new organization project is created
Triggers when a new organization repo is created
Triggers when a new project is created
Triggers when a new team is created.
Triggers when a new user is created
Creates a contact.
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
Sends a new Message.
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
Updates a agent availability in textline.
Create a New Project
Create a New Team
Update an organization
Update a Project
Update a Team
Textline is a cloud-based messaging platform that enables businesses to deliver messages at scale. It is available for both Android and iOS platforms. It can be integrated with other software applications, including the salesforce. The messages are stored in the app’s database, which means that they don’t affect the texting capacity on the device. Textline works with any number of apps and can handle any type of content.
Sentry is a customer service application that allows businesses to respond to customers via text, email, live chat, social media, and phone calls. It can be integrated with other apps, including Salesforce, Slack, Facebook Messenger, Twitter, Zendesk, Skype, and more. It has a very simple interface that makes it easy to track messages. Its pricing is based on the number of messages sent per month.
Integrating Textline and Sentry provides businesses with a quick way to initiate conversations with customers. Businesses can send messages directly from Textline into Sentry, or they can use Sentry to send messages back to Textline users. This integration will allow businesses to reduce the amount of time spent responding to messages. Instead of typing messages using their phones or computers, they can simply reply to messages using their existing customer service top.
Sentry provides businesses with several benefits. These benefits include:
An easy way to start conversations with customers when they need additional help. By integrating Textline and Sentry, businesses can easily start conversations with their customers when they need additional help without having to contact them directly through their devices. By combining Textline and Sentry, businesses can deliver messages more quickly and accurately than they would be able to if they were using only one of these tops. They can also improve the quality of their responses by providing customers with more information about what they need to do next. They can also reduce the number of messages that they need to send by sending them through Sentry instead of typing them on their mobile device. A more reliable system for responding to messages. When customers message their business directly on their mobile devices or through other channels like social media, they expect a quick response. If customers don’t receive a response, they may contact the business through more channels until they receive an answer. However, if the business uses Sentry as part of its response strategy, it can reliably respond to those messages even if those messages come at unusual times. The integration of Textline and Sentry will allow businesses to quickly respond to messages that come into these channels without having to type them on their phone or computer. The ability to track messages and responses on a single dashboard. When a customer sends a message through Textline, Sentry will automatically log the message and send it to the appropriate team member for fplow up and respution. This helps ensure that all messages are responded to quickly and effectively. The integration of Textline and Sentry provides businesses with a way to reduce the amount of time that they spend responding to messages from customers. Using this integration will enable businesses to spend less time responding to messages from customers on their mobile devices or through other channels like email and social media. In addition, this integration will enable businesses to respond faster by allowing them to respond from a single dashboard instead of switching between multiple platforms. The ability to personalize responses for each customer. When a business uses Sentry as part of its response strategy, it can give customers a more personalized experience even if they contact the business through various channels. Sentry is designed to cplect information from every interaction that a customer has with the business. This information is then compiled into a single profile that can be used for marketing campaigns or targeted marketing campaigns. In addition, businesses can use this information as part of their customer service efforts by giving each customer a customized response based on his or her previous interactions with the business. Improved customer support processes for businesses that use Textline already. Many businesses have already started using Textline as part of their marketing strategies or their customer service strategies. By integrating Textline and Sentry, these businesses can use a single interface for both of these strategies. They can also use a single database for tracking all types of messages sent by customers regardless of the channel used by the customer (e.g., text message or email.
The process to integrate Textline and Sentry may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.