Skype for Business + SugarCRM Integrations

Syncing Skype for Business with SugarCRM is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Skype for Business

Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the world

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About SugarCRM

SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.

SugarCRM Integrations
SugarCRM Integration Details

Skype for Business

Skype for Business (formerly Microsoft Lync. is a cloud-hosted PBX and conferencing spution that can be used on desktop, mobile, and web. It allows users to create new contacts, view existing contacts, and browse them online. It also allows users to connect with other Skype for Business users for voice and video calls. New features added include screen sharing, presence indicators, enterprise voice for mobile devices, and federated calling.


SugarCRM is a customer relationship management (CRM. application. To manage their customers, the application offers features such as marketing automation, lead management, sales management, support ticketing, reporting, and more. The software is available on a SaaS model. The company was founded in 2004 and is based in San Francisco, California. Its CEO is Larry Augustin.

Integration of Skype for Business and SugarCRM

The integration of Skype for Business and SugarCRM allows organizations to have better communication between different teams. With the integration of these two systems, you can easily make a conference call with the team from your CRM. In addition, it is possible to share your screen with teammates or customer service representatives during a Skype for Business meeting by using the functionality “Shared Screen”. You can also put your Skype for Business meetings into the calendar of your CRM system.

Benefits of Integration of Skype for Business and SugarCRM

The benefits of integrating Skype for Business and SugarCRM include:

It enhances customer service by improving efficiency.

It reduces complexity of data entry by providing single source of information for both systems.

It makes the software easier to use by having one user interface instead of two separate ones.

It saves time as it does not require users to go back and forth between the two systems as they need only one interface to access all information.

In conclusion, we can say that integrating Skype for Business and SugarCRM gives an organization the opportunity to improve its customer service and save time by providing a single source of information and a user interface for both systems.

The process to integrate Skype for Business and SugarCRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

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SugarCRM Alternatives

Looking for the SugarCRM Alternatives? Here is the list of top SugarCRM Alternatives

  • Zoho CRM Zoho CRM
  • Salesforce Salesforce
Connect Skype for Business + SugarCRM in easier way

It's easy to connect Skype for Business + SugarCRM without coding knowledge. Start creating your own business flow.