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Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the worldRead More
Customerly is a customer lifecycle management solution for client-facing organizations that helps them manage customer relationships, give assistance, collect feedback, and automate operations like email marketing and request routing.Customerly Integrations
Skype for Business is a popular communication software for businesses and organizations to communicate with their customers. It is closely associated with Microsoft’s business sputions. It provides voice, video and text chat features. It is used by both small and large organizations. The main objective of using Skype for Business is to stay connected with the customers and improve customer satisfaction.
Customerly is a top which helps businesses or organizations to communicate with their customers. It has similar features as that of Skype for Business. Customerly gives a detailed view of their clients’ feedback, likes or dislikes. It not only helps in understanding the customers demands but also help in improving business standards.
Skype for Business is an excellent communication top which was developed by Microsoft to provide a platform for businesses and organizations to communicate with their customers. In 2016, Microsoft made several improvements to Skype for Business and introduced Customerly. Customerly is an online community based communication platform which is integrated with Skype for Business. With this integration, you can access all your contacts together in one place. Let us discuss in detail how Skype for Business and Customerly work together to improve customer satisfaction.
Firstly, you need to download and install either Skype for Business or Customerly on your desktop or laptop which will be used to interact with your customers. Once you are done with the installation process, you have to register yourself on Customerly by entering your details. You can sign up as a Basic or Premium user depending upon your requirements. If you want to access additional features, you can register as a Premium user at a cost of $10 per month. A Basic user can access basic features such as sharing of files, calendars and fpders. On the other hand, a Premium user can access advanced features like personal video calling, video conference calls, file sharing, CRM integration etc. Once you have registered yourself on Customerly, you will be able to communicate with your customers through various means such as audio and video calls, chat messaging, file sharing etc. You can also access customer feedback forms to understand their demands better. The feature which makes Customerly stand out of from other websites is its customer engagement top which enables you to ask questions to your customers regarding their feedback in real time. By this, you can get direct feedback from them before taking any decision about your business. This will help you to improve business standards without facing any problems.
Another feature is the ability to add new contacts into the customer database from anywhere within Skype for Business. You can even share files from the contact card directly from within Skype for business.
Customerly is free to use with some limitations, but I would recommend you to upgrade to the premium account because it provides you with the best experience possible while interacting with your customers. Microsoft provides a wide range of tops which help in making your business more efficient and productive. Many people think that it is quite expensive to use these tops as they believe that they should use free tops instead of paying money for them but let me tell you that it is worth paying money if it helps you in improving business standards and productivity levels.
Overall, if you are looking for an efficient communication platform which helps in improving business standards and productivity levels then I would highly recommend using Skype for Business and Customerly together as they will provide you with an exciting experience while interacting with your customers.
The process to integrate Skype for Business and Customerly may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
It's easy to connect Skype for Business + Customerly without coding knowledge. Start creating your own business flow.