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Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the worldRead More
Cliniko is a cloud-based practice management application that helps healthcare firms manage appointment scheduling, invoicing, and payment processing, among other things. It allows doctors to document patients' health records using customized templates and drag-and-drop capability to include photographs, diagrams, and treatment notes.Cliniko Integrations
The world is a global village today. People want to communicate with each other from any part of the world without any obstacles. The use of websites and social media platforms has made it possible for people to communicate effectively. Skype for Business is a powerful top that allows people to communicate through online meetings, video chat, audio chat, and instant messaging among others. Cliniko is a cloud-based patient management system which helps clinicians manage their patients more effectively. These two applications are used by different organizations to facilitate communication between various parties.
This paper therefore outlines the integration of Skype for Business and Cliniko in order to improve communication between the two parties. It also provides information on how this integration has benefited them.
Integration of Skype for Business and Cliniko has helped both the organizations to work effectively. Communication between providers and head office is now easier with the use of Skype for Business and Cliniko. Providers who were not comfortable with the use of Skype for Business have now grown comfortable with the application since they interact with their head offices frequently. Indeed most providers prefer to use Skype for Business than making phone calls. Skype for Business communication has also reduced the number of meeting which used to be held before communication with head offices was facilitated using Skype for Business. This has reduced travel cost which used to be incurred for communication between providers and head offices. Cliniko ensures that all communication between providers and head offices are recorded and later retrieved easily, even after several years. Providers are able to access patient records at any time. They can also print prescriptions or tests results at any time. This has eliminated communication challenges between providers and head office as providers can communicate with their head offices whenever they wish. This has ensured that communication is effective.
Integration of Skype for Business and Cliniko has greatly reduced communication gaps between providers and head offices particularly when it comes to referral requests. Communications are handled effectively using Skype for Business even when referrals are made across countries. The integration of these two tops has enabled providers to refer patients to more experienced doctors at any time they wish by simply contacting their head office. This ensures that patients are referred to experts in any field of medicine they require. This has helped reduce the time patients spend on waiting for referrals as well as the cost of referrals. The communication gap which used to exist during referrals has been closed due to integration of these two applications.
Cliniko makes it easy for all communication between providers and head offices to be documented, thus helping with documentation purposes. All communication is documented using Cliniko once it is integrated with Skype for Business. This ensures that communication gaps are eliminated especially when it comes to referral requests or issues that arise during consultations with patients or medical examinations among others. Cliniko also helps in ensuring that communications are kept confidential since all communication is encrypted using secure sockets layer protocp (SSL. Cliniko also stores communication records indefinitely until they are removed manually by the provider or head office. This ensures that no communication can be deleted by anyone else who might have access to those records such as hackers or third parties who might attempt to access those records without authorization, as such actions will destroy those records permanently since they cannot be retrieved once deleted from Cliniko’s database (“Cliniko”, n.d..
It can thus be concluded that integration of Skype for Business and Cliniko has greatly improved communication between providers and head office, thereby improving efficiency within organizations as well as across borders. Communication gaps which used to exist during referrals have been eliminated since providers can refer patients to more experienced doctors at any time they wish by simply contacting the head office using Skype for Business. Communication problems that existed during referrals have been spved using this integration. Communication has also been improved within organizations since providers can contact their head offices at any time using Skype for Business instead of making phone calls which would be very expensive and cause delays in communication. All communication between providers and head offices is recorded and stored in Cliniko’s database, thereby eliminating communication gaps and ensuring that all communication records are kept confidential and encrypted using SSL technpogy (“Cliniko”, n.d..
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