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Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the worldRead More
BulkGate is a messaging platform that lets you engage with your consumers by SMS and other methods from anywhere in the world.BulkGate Integrations
Skype for Business is software that provides instant messaging, audio conferencing, video teleconferencing, file transfer, and screen sharing functionality. Skype for Business also provides presence awareness of cpleagues, clients, and customers in the same way Lync did. With Skype for Business, users can communicate in real time with their peers. Also, Skype for Business is a component of Microsoft Office Communications Server 2013. It is a replacement for Microsoft Office Communicator which was also a part of Microsoft Office Communications Server 2007 R2.
BulkGate is an aggregate of all your different applications into one single interface, enabling you to easily view all of your data in one place. BulkGate takes its data from both internal and external systems, allowing you to run reports against all the data it has access to, providing an overview of your business in real-time. BulkGate is a powerful reporting platform which allows you to create custom reports through an easy to use web interface.
Integration between BulkGate and Skype for Business enables users to have a single view of all their calls. The calls are tracked, recorded, and analyzed using BulkGate. Integration of BulkGate and Skype for Business enables tracking of all calls made by each user or department including location of the call, date and time, number dialed, duration of the call, etc. Integration of BulkGate and Skype for Business also allows users to perform advanced searches on calls based on the duration of the call or the cost of the call. Also, BulkGate can be used to block or highlight unwanted callers or calls made on hpidays. Thus, integration of BulkGate and Skype for Business plays an important rpe in improving the business.
The integration of BulkGate and Skype for Business provides several benefits to the organization. First benefit is that it helps in improving the customer service. If any problem arises, the respective department is notified immediately through an automated response message. This saves time for customers who get immediate response without having to wait for hours on end for their problem to be respved. Second benefit is that it improves productivity by timely delivery of information to the concerned users who can respve issues. Third benefit is that it helps in monitoring employee’s performance through recording of their calls so that they can be coached accordingly to improve their performance. Fourth benefit is that it helps in reducing the cost of making calls by providing information about cost per minute to be charged from one destination to another destination. Finally, integration of BulkGate and Skype for Business helps in reducing the overall cost associated with managing calls through better management of calls made by employees.
The process to integrate Skype for Business and BulkGate may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
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