Skype for Business + Amazon CloudWatch Integrations

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About Skype for Business

Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the world

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About Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Amazon CloudWatch Integrations
Amazon CloudWatch Integration Details

  • Skype for Business?
  • Amazon CloudWatch?
  • Integration of Skype for Business and Amazon CloudWatch
  • Benefits of Integration of Skype for Business and Amazon CloudWatch
  • Keywords
  • References
  • Skype for Business?
  • Skype for Business is an effective communication top used by many people, including home users, businesses, and even the government. Skype for Business is available on multiple platforms, including iOS, Android, Mac OS X, Windows, and Microsoft Surface (Surface blog. The software has the ability to make voice calls, video calls, instant messaging, and file sharing. According to its website, Skype for Business can support up to 25,000 active users at once (Microsoft Skype for Business.

  • Background Information
  • Before the development of Skype for Business (SFB), Microsoft had other communication tops like Lync and Office Communicator. Lync was used mainly by enterprises, whereas Office Communicator was designed for home users. Both Lync and Office Communicator required an enterprise-grade infrastructure, making them inconvenient to use at home. Thus, Microsoft developed SFB as a hybrid spution. The software combines the enterprise-grade features of Lync with the convenience of Office Communicator. SFB runs on the same infrastructure as Office 365, which means that it can be used by both corporate users and home users who have an active Office 365 subscription. Microsoft has also worked on integration with other products like Salesforce Marketing Cloud, Google Apps, and LinkedIn (Microsoft Skype for Business. As SFB is built using the same infrastructure as Office 365, it can access other services in the cloud. These include Microsoft Teams, Microsoft Flow, Microsoft Delve, and Microsoft Power BI. SFB can also be integrated with non-Microsoft products like RingCentral, Salesforce Marketing Cloud, Zendesk, and others (RingCentral. Another way SFB can integrate with other products is through API access. API stands for Application Programming Interface, which provides a programmatic way to interact with other products. API access makes it possible for SFB to be integrated with third-party applications like Cisco Jabber, G Suite (Google Apps), IBM Sametime, Intermedia Unified Communications Platforms, IPsoft Amelia Chatbot Service, Mirth Connect H.323 Gateway Service, Oracle UCM/UCM IM/Presence Service, Twilio Programmable Voice API, Twilio Programmable Video API, Avaya IP Office Unified Communications Manager 8.0/8.1/8.2/8.3/8.5/8.6/8.6.1/8.6.2/8.6.3/8.7/8.8/8.9/8.10/8.11/8.12 (Avaya), Cisco Jabber XCP (Cisco), and Cisco WebEx Meetings (Cisco. (Skype for Business API. This makes it possible to integrate SFB with other products without having to develop internal sputions.

  • Purpose of Paper
  • The purpose of this paper is to investigate how SFB and Amazon CloudWatch work together and what benefits they provide to users on different platforms. More specifically:

    Why might a person want to use SFB with Amazon CloudWatch? What do they hope the integration will provide? How does SFB communicate with Amazon CloudWatch? How can a user access SFB’s integration with Amazon CloudWatch? How does a user access the benefits provided by the integration? Can an integration like this be useful for other types of products? If so, what types?

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    Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am