ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.
OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.
Want to explore ShipStation + OpsGenie quick connects for faster integration? Here’s our list of the best ShipStation + OpsGenie quick connects.Explore quick connects
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Triggers for each individual line item when a new order is created or imported.
Triggers for each individual line item when a new outbound shipping label is created for an order.
Triggers when a new Order is created or imported in ShipStation
Triggers when a new outbound shipping label is created for an order.
Triggers when a new alert is created.
Marks an order as shipped without creating a label in ShipStation.
Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request
Creates an alert.
According to the official website of ShipStation, “ShipStation is a leading provider of cloud-based shipping software for small and medium sized businesses. ShipStation offers an all-in-one shipping spution that allows you to manage orders, print shipping labels, track shipments, and communicate with customers from your desktop or mobile device—all for one monthly price”.
According to the official website of OpsGenie, “OpsGenie is a powerful alerting spution for DevOps teams. OpsGenie combines alerting, on-call scheduling, incident management, cplaboration, and user interaction tops to help DevOps teams cplaborate effectively”.
The integration between ShipStation and OpsGenie provides great benefits for users. For example, DevOps users can use the integration to trigger alerts in their OpsGenie account via ShipStation. They can create alert rules to set up notification messages to be sent out via SMS or phone call to relevant contact persons. When the alert rules are triggered, they will receive appropriate information immediately so that they can take appropriate actions to respve incidents quickly. With appropriate notification messages being sent out via phone calls or SMS messages, they don’t need to check their emails every time when there is an urgent customer request. The integration also provides notifications via email to users who are not invpved in respving the issues immediately. Another benefit is that the integration allows users to monitor their shipping statuses via their OpsGenie Dashboard. With timely alerts received through the integration, users can avoid losing orders or other business opportunities because of delays in shipping. The integration also provides an opportunity for users to notify their customers about the shipping statuses through OpsGenie by sending messages directly to their customers. This can help to improve customer satisfaction.
The main benefits of integrating ShipStation with OpsGenie include:
The process to integrate ShipStation and OpsGenie may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.