Integrate ServiceNow with Zoho Connect

ServiceNow is an enterprise software company that specializes in cloud-based IT service management. The company was founded in 2003 by Fred Luddy and now has more than 2,000 employees and is headquartered in Santa Clara, California, USA. Zoho Corporation is an Indian based enterprise software company acquired by Zoho Corporation in 2010. It provides integrated suite of web applications that include CRM, ERP, HRM, cplaboration and business productivity, marketing and sales automation, and mobile apps to more than 50,000 companies across 100 countries.

Integration of ServiceNow and Zoho Connect

Integration of ServiceNow and Zoho Connect is required for a variety of reasons. It increases the efficiency of tasks of both the organizations.

ServiceNow is a complete ITSM spution that aims to streamline processes such as incident management, change management, configuration management, asset management and so on. With the help of Zoho Connect, ServiceNow can be further streamlined. Zoho Connect helps in integrating Salesforce with ServiceNow. This integration helps in providing services for each customer individually. Even if the customer calls up for help they will not have to explain their entire story again. Customer information is already available in Salesforce and all the details are just one click away from the support representative. Also, with the help of Zoho Connect, it becomes easy to add customer information into the ticketing system as well as request technical services from other departments. Thus using Zoho Connect in ServiceNow eases up the process of customer support and gives better customer satisfaction.

Benefits of Integration of ServiceNow and Zoho Connect

Integration of ServiceNow and Zoho Connect has both functional and non-functional advantages. It helps in reducing manual work being done by the employees. Moreover, there is no need to log in to multiple applications to access data which reduces time wastage as well as mistakes made while logging in or out of different applications. With the help of ServiceNow it becomes easy to track down errors in any application used by the organization. For instance, if there is one error in one application then it can be easily traced back along with its source. Integration of ServiceNow and Zoho Connect also benefits the organization by being able to provide better employee support. Employees can access any type of information related to them very easily through Zoho Connect. Also, there is no need to look for information in different locations as everything is available at one place only. So, overall this integration benefits both the organization as well as the employees.

The process to integrate ServiceNow and Zoho Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.