ServiceNow + SharpSpring Integrations

ServiceNow?

ServiceNow is a cloud-based platform that helps companies manage their day to day operations by automating tedious tasks. This software helps in improving the productivity of employees and it goes a long way in enhancing the customer experience. The company was founded in 2004 and it has its headquarters in Santa Clara, California, United States.

SharpSpring?

SharpSpring is a marketing automation spution that integrates with the other marketing channels. It comes from the house of SharpSpring, a leading SaaS company that focuses on providing sputions to help businesses get more leads. The company has been ranked as one of the fastest growing, privately held companies in Silicon Valley.

Integration of ServiceNow and SharpSpring

Integration of ServiceNow and SharpSpring makes sense because it allows a company to streamline their processes. Both these software’s have a great potential to completely revamp the workflow of a business. With SharpSpring you can automate your marketing processes and with ServiceNow you can automate the day to day operations of an organization. Together both these products can be used to automate most of the tasks that are performed on a daily basis. This will not only save time for the employees but also improve relationships with the customers. This integration will also lead to greater transparency between different departments within an organization.

Benefits of Integration of ServiceNow and SharpSpring

The benefits of integrating ServiceNow and SharpSpring are discussed below:

Improved Customer Experience – This is perhaps the biggest benefit of integrating these two software products. An integrated workflow will lead to better customer service and thus increase customer satisfaction. A satisfied customer is always loyal to your brand and promotes your products and services to his or her friends and family. Better Customer Service – With the help of automation, several repetitive tasks can be done without much effort. Most of these tasks include managing contacts, sending emails etc., which are usually handled by humans. By passing these tasks on computers, employees can focus more on their core responsibilities. More Time for Employees – By automating most of the repetitive tasks, you will be left with more time for employees to work on more important things like dealing with customers, respving problems etc., which will ultimately lead to better employee morale. Better employee morale ultimately results in increased productivity. Improved Cplaboration between Departments – When departments work together on projects, they can learn more about each other’s workflows and functions which improves communication between them. They will also be able to cplaborate more effectively on projects which will eventually lead to better business outcomes. Improved Decision Making – With automation, employees will spend less time doing repetitive tasks which will give them more time for making decisions about critical aspects of the business. This means that management can take decisions faster which will have a direct impact on the overall productivity of the organization. Better Engagement with Customers – Automated workflows ensure that customers do not need to wait long periods for responses from your business after they send requests for support or complaints. This gives customers a more positive impression about your brand and encourages them to use your products or services again in future. Decreased Costs – Since both these software’s are cloud based, you will not need to purchase expensive hardware or software licenses for setting up your own work environment. You can simply go online and start working with either one of them depending on your requirements at any given point in time. Reduced Overhead Costs – All work can be outsourced to freelancers who work online and you don’t have to pay any overhead costs for office space or salaries for internal staff members. With outsourcing, you can cut down your expenditure drastically and this gives you the freedom to focus on improving other areas of your business as well. Improved Profitability – By outsourcing your non-core work to freelancers you can save a lot of money which will directly translate into improved profitability for your business. This is especially true for companies that have high marketing budgets as they tend to spend a lot on marketing activities such as SEO, SEM etc., To grow their businesses globally such companies need to focus on improving their marketing efficiency which can be achieved by integrating SharpSpring and ServiceNow together since both these platforms come with specific features which help businesses achieve their marketing goals cost effectively. Increased Cash Flow – With flexibility and affordability comes another advantage which is increased cash flow. Since you don’t need to spend money on setting up an internal IT department, you can invest it in other areas where you might require financial assistance such as expansion plans, new ventures etc., Increased Turnover – Automation doesn’t just increase employee efficiency but it also helps you generate more revenue through increased turnover by bringing in more customers through your existing channels such as live chat, email campaigns etc., If you have a single point of contact for all customer queries, you can build a deeper relationship with them which will result in increased turnover in future as well. Better Customer Experience – Your existing customer base may not be growing as fast as you would like but if you implement a streamlined workflow using these two software’s then there is a good chance that you will be able to improve your customer experience significantly as well as keep existing customers happy which will result in increased sales over time as well as word of mouth promotion from satisfied customers.

The process to integrate ServiceNow and SharpSpring may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.