Integrate ServiceNow with SendGrid

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and SendGrid

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About SendGrid

SendGrid is the leading delivery platform for transactional and marketing emails. SendGrid's technology enables companies to deliver emails, SMS & push notifications to their customers with maximum ease, reliability, and speed.

SendGrid Integrations

Best ServiceNow and SendGrid Integrations

  • ServiceNow Integration SendGrid Integration

    ServiceNow + SendGrid

    Send Email in SendGrid when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    SendGrid Integration Send Email
  • ServiceNow Integration SendGrid Integration

    ServiceNow + SendGrid

    Send Email in SendGrid when Updated Record is added to ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration Updated Record
     
    Then do this...
    SendGrid Integration Send Email
  • ServiceNow Integration ServiceNow Integration

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    Close
    When this happens...
    ServiceNow Integration New Labeled Email
     
    Then do this...
    ServiceNow Integration Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • ServiceNow Integration ServiceNow Integration

    Gmail + ServiceNow

    Update Record in ServiceNow when New Attachment is created in Gmail Read More...
    Close
    When this happens...
    ServiceNow Integration New Attachment
     
    Then do this...
    ServiceNow Integration Update Record
  • ServiceNow Integration ServiceNow Integration

    Gmail + ServiceNow

    Create Record to ServiceNow from New Attachment in Gmail Read More...
    Close
    When this happens...
    ServiceNow Integration New Attachment
     
    Then do this...
    ServiceNow Integration Create Record
  • ServiceNow Integration {{item.actionAppName}} Integration

    ServiceNow + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect ServiceNow + SendGrid in easier way

It's easy to connect ServiceNow + SendGrid without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Add Update contact

    Creates or updates a contact.

  • Send Email

    Sends an Email.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How ServiceNow & SendGrid Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SendGrid as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to SendGrid.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and SendGrid

  • In this article, I will discuss about ServiceNow and SendGrid which can be integrated with each other. ServiceNow is a cloud-based platform that helps you deliver quality IT services to your customers and employees. It provides a single interface to all your IT and business processes by connecting and integrating applications and data across the entire IT stack.
  • SendGrid is a leading email delivery platform. SendGrid’s mission is to help companies build better relationships with their customers by providing the best deliverability, highest reliability, and fastest deliver times in the industry.
  • Integration of ServiceNow and SendGrid

    • ServiceNow and SendGrid integration is based on Java, Apache Camel and Spring framework through Open Service Broker Architecture (OSB.
    • The fplowing list shows the steps needed to integrate ServiceNow and SendGrid:

  • We need to install and configure the OSB Producer and Consumer applications on our computers.
  • Create a XML file on the producer computer on the desktop. This file contains the details of the service we want to call on the consumer machine.
  • Now we need to add the service on the consumer machine using the add service function.
  • After that we need to add a route for this service on the consumer machine. We can do so by adding a route between the producer machine and the consumer machine.
  • We need to start both machines and we can test the setup by sending and receiving messages.
    • The fplowing diagram shows how ServiceNow and SendGrid can be integrated:

    Benefits of Integration of ServiceNow and SendGrid

  • Integration of ServiceNow and SendGrid helps us in streamlining our business process. This integration can be done as shown below:
  • We can create a new module in ServiceNow that will call an API on SendGrid. This module can be used to send PUSH notifications to our clients’ mobile devices.
  • The process to integrate ServiceNow and SendGrid may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.