Integrate ServiceNow with Salesforce

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Salesforce

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Salesforce

Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.

Salesforce Integrations
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Best ServiceNow and Salesforce Integrations

  • ServiceNow Integration Salesforce Integration

    ServiceNow + Salesforce

    Create Lead to Salesforce from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Salesforce Integration Create Lead
  • ServiceNow Integration Salesforce Integration

    ServiceNow + Salesforce

    Create Custom Object to Salesforce from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Salesforce Integration Create Custom Object
  • ServiceNow Integration Salesforce Integration

    ServiceNow + Salesforce

    Create Contact to Salesforce from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Salesforce Integration Create Contact
  • ServiceNow Integration Salesforce Integration

    ServiceNow + Salesforce

    Update Contact in Salesforce when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Salesforce Integration Update Contact
  • ServiceNow Integration Salesforce Integration

    ServiceNow + Salesforce

    Update Custom Object in Salesforce when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Salesforce Integration Update Custom Object
  • ServiceNow Integration {{item.actionAppName}} Integration

    ServiceNow + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect ServiceNow + Salesforce in easier way

It's easy to connect ServiceNow + Salesforce without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Account

    Triggers the moment a new account is created.

  • New Attachment

    Triggers when a new attachment is created.

  • New Case

    Triggers whenever a new case is created in your account.

  • New Contact

    Triggers upon the creation of a new contact.

  • New Event

    Triggers upon the creation of a new event.

  • New Lead

    Triggers the moment there is a new lead in your account.

  • New Opportunity

    Triggers upon the creation of a new opportunity.

  • New Product

    Triggers upon the creation of a new product.

  • New Record

    Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

  • New Task

    Triggers whenever a new task is created in your account.

  • Opportunity Stage Change

    Triggers whenever the stage of an opportunity is changed.

  • Updated Record

    Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create Attachment

    Create a new attachment (max 25 mb)

  • Create Contact

    Create a new contact.

  • Create Custom Object

    Create a new custom object as per your choice.

  • Create Event

    Create a new event.

  • Create Lead

    Create a new lead.

  • Create Opportunity

    Create a new opportunity.

  • Create Record

    Creates a record.

  • Update Contact

    Update an existing contact.

  • Update Custom Object

    Modify an existing custom object (of the type you choose).

  • Update Record

    Updates a existing record.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How ServiceNow & Salesforce Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Salesforce as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Salesforce.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Salesforce

ServiceNow

ServiceNow is a cloud-based application for managing IT service management and business processes. The system has been designed to replace legacy IT systems and helps businesses in streamlining their IT operations and aligning them with business goals.

Salesforce

Salesforce is a cloud-based software company that sells CRM services. It was founded in 1999 by Marc Benioff, Parker Harris, and Dave Moellenhoff. The company has its headquarters in San Francisco, California.

Integration of ServiceNow and Salesforce

Integration of ServiceNow and Salesforce facilitates the smooth exchange of data between two platforms. It eliminates the need for manually entering data into one platform from the other. Data can be transferred using Web Services or other integration tops such as SOAP, REST, SFTP, etc. Data across both platforms can be synchronized through scheduled jobs. The integration of Salesforce and ServiceNow allows businesses to manage their data more effectively and improve customer relationships.

Benefits of Integration of ServiceNow and Salesforce

Integration of ServiceNow and Salesforce is beneficial for businesses that wish to streamline their IT operations. It allows businesses to carry out a number of activities like providing IT support, allowing users to access information when needed, updating user records, communicating with customers via email or social networking sites, etc. Businesses can also request help from third parties for better customer support and increased productivity.

ServiceNow offers users a unified platform for all their IT needs. It provides faster access to information, efficient communication with customers, optimization of resources and reduced costs. The integration of ServiceNow and Salesforce provides businesses with an easy spution to manage their data effectively. Integration of these two platforms ensures greater efficiency and faster response times to problems faced by customers or users.

What do you think about this article

The process to integrate ServiceNow and Salesforce may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.