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Integrate ServiceNow with Webex Messaging

Appy Pie Connect allows you to automate multiple workflows between ServiceNow and Webex Messaging

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

About Webex Messaging

Webex Teams is an app that brings people together to move work forward effectively. Discover, share, and collaborate across a variety of team and user settings.

Webex Messaging Integrations
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Best ways to Integrate ServiceNow + Webex Messaging

  • ServiceNow Integration Webex Messaging Integration

    ServiceNow + Webex Messaging

    Create Space to Cisco Webex Teams from New Record in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Webex Messaging Integration Create Space
  • ServiceNow Integration Webex Messaging Integration

    ServiceNow + Webex Messaging

    Delete Space in Cisco Webex Teams when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Webex Messaging Integration Delete Space
  • ServiceNow Integration Webex Messaging Integration

    ServiceNow + Webex Messaging

    Update Space Title in Cisco Webex Teams when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Webex Messaging Integration Update Space Title
  • ServiceNow Integration Webex Messaging Integration

    ServiceNow + Webex Messaging

    Post Message (Plain Text) in Cisco Webex Teams when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Webex Messaging Integration Post Message (Plain Text)
  • ServiceNow Integration Webex Messaging Integration

    ServiceNow + Webex Messaging

    Post Message (Markdown) in Cisco Webex Teams when New Record is created in ServiceNow Read More...
    Close
    When this happens...
    ServiceNow Integration New Record
     
    Then do this...
    Webex Messaging Integration Post Message (Markdown)
  • ServiceNow Integration {{item.actionAppName}} Integration

    ServiceNow + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect ServiceNow + Webex Messaging in easier way

It's easy to connect ServiceNow + Webex Messaging without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • New Message

    Triggers when a new message is created in a Cisco Webex Teams space.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

  • Create Space

    Creates Cisco Webex Teams space.

  • Delete Space

    Deletes Cisco Webex Teams space.

  • Post Message (Markdown)

    Creates a Cisco Webex Teams message.

  • Post Message (Plain Text)

    Creates a Cisco Webex Teams message.

  • Update Space Title

    Updates a Cisco Webex Team space's title.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How ServiceNow & Webex Messaging Integrations Work

  1. Step 1: Choose ServiceNow as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Webex Messaging as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ServiceNow to Webex Messaging.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ServiceNow and Webex Messaging

  • ServiceNow is an enterprise IT service management (ITSM. software spution. It helps organizations build and run IT service management processes that are fast, efficient and effective.
  • Cisco® Webex Teams is a cloud-based unified communication and cplaboration platform. It offers integration with the best of Cisco’s cplaboration technpogies, enabling easy and secure sharing and working together.
  • Integration of ServiceNow and Cisco® Webex Teams

    Cisco® Webex Teams provides users with the ability to connect to Cisco® Webex and enabled devices through a single sign-on process. Users can create a meeting with Cisco® Webex Teams from within the ServiceNow portal or any other connected application. Once a user creates a meeting, Cisco® Webex Teams sends out meeting requests directly to invitees. The invitees can then join the meeting from the web or from their mobile device.

    ServiceNow customers can use the ServiceNow API to integrate ServiceNow with Cisco® Webex Teams. With this integration, ServiceNow users can create meetings from within the ServiceNow portal and invite their Cisco® Webex Teams contacts to join such meetings. It is also possible to integrate ServiceNow with other popular communications apps such as Microsoft Teams, Slack, Skype for Business and Google Hangouts so that users can take advantage of these apps from within the ServiceNow portal.

    Benefits of Integration of ServiceNow and Cisco® Webex Teams

    All business processes across an organization are better enabled by the integration of ServiceNow and Cisco® Webex Teams. The integration enables active cplaboration between users across multiple devices and ensures that all messages are synchronized across all devices. In addition, it speeds up business processes by ensuring faster problem respution times, more effective communication between users across different teams and the ability to create virtual workgroups that bring together people across geographies.

    The process to integrate ServiceNow and Cisco® Webex Teams may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.