SendGrid is the leading delivery platform for transactional and marketing emails. SendGrid's technology enables companies to deliver emails, SMS & push notifications to their customers with maximum ease, reliability, and speed.
Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.Deskpro Integrations
Deskpro + SendGridSend Email in SendGrid when New Ticket Reply is created in Deskpro Read More...
Deskpro + SendGridSend Email in SendGrid when New Organization is created in Deskpro Read More...
It's easy to connect SendGrid + Deskpro without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Creates or updates a contact.
Sends an Email.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
SendGrid is a cloud based email delivery service that sends emails on behalf of its customers. It handles all aspects of delivery from domain registration, IP reputation monitoring, email filtering, and bulk email sending. The company’s headquarters are located in Denver, Cporado with additional offices in San Antonio, Texas; Oklahoma City, Oklahoma; Austin, Texas; Boston, Massachusetts; Seattle, Washington; and London, UK. SendGrid also has a presence in 75 countries.
Deskpro is a customer relationship management service provided by SendGrid. It allows for users to build contact lists, manage tasks, perform sales activities, generate reports, and more.
Deskpro is the CRM platform that SendGrid uses to communicate with its customers. At first glance, it appears Deskpro is simply an offshoot of the rest of the features that SendGrid offers. However, there is much more to it than that. As Deskpro has grown, it has become the central hub for all of SendGrid’s product offerings. Deskpro’s functionality allows users to manage their mailing lists, run reports, and view trends. Users can analyze data to determine which prospects are most likely to convert into customers. They can also focus on the most profitable segment of prospects to help improve their ROI (return on investment. With these added functions, SendGrid’s use cases have expanded outside of just being a simple email sender.
As previously stated, Deskpro has become the go-to online platform for SendGrid’s various products. It is the only way to manage your mailing lists and view data related to your account. Deskpro also gives you access to multiple charts and graphs so you can analyze information regarding your campaigns. This makes it possible to better utilize the tops at your disposal. It also enables you to create more effective campaigns based on what you learn from your analysis. Deskpro’s integration with SendGrid allows both services to stand out on their own as well as work together towards a common goal. For example, Deskpro’s integration with SendGrid allows the two services to share information on their customers. This allows SendGrid to better serve its customers by understanding what they need at points in time where they are most receptive to these needs. If Mailchimp had been the integrated CRM platform for SendGrid, this would not have been possible. Instead of sharing information between the two services, they would have competed against each other for each customer’s attention. Instead of fighting for customer loyalty, SendGrid’s added functionality helps it maintain and grow customer loyalty.
The process to integrate SendGrid and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.