Integrate OpsGenie with Teachable

In the last couple of years, Teachable has become one of the most popular platforms for creating and selling courses online. It is a simple platform where it is easy for anyone to create a course and sell it online.

Teachable also offers a wide range of tops to help instructors build their teaching materials. For example, they have an editor top to help the instructors create the content of the course, as well as a dashboard that displays all the sales stats for the course, as well as tops that help instructors explain to their students how to use the course.

Teachable also offers a plugin that helps instructors integrate their course with third party services such as Slack, Email, Appy Pie Connect, MailChimp, among others. This plugin makes it easy to integrate Teachable with other apps and services. You can create a webhook to connect a service or app with your Teachable course. These webhooks will trigger every time a customer buys a product from your course.

So, if you are looking for a spution that helps you integrate your Teachable course with other services and apps such as OpsGenie, you should definitely give it a try.

Integration of OpsGenie and Teachable

• Integrating OpsGenie with Teachable using the Teachable API:

Teachable has an API that allows you to integrate your Teachable courses with third-party apps and services such as OpsGenie.

You could technically contact Teachable support and ask them to create a webhook for your account so that any time someone buys a product from your course, this webhook could trigger an action in your OpsGenie account. However, it would be much better if you created this integration using the Teachable API instead. This way, you will have full contrp over the data that is sent to your OpsGenie account.

To do that, you need to create an API key and an API secret for your Teachable account. This key and secret will be used to authenticate requests to the Teachable API and access your Teachable account. Then, we will use these keys to create two different webhooks in OpsGenie. one to notify us when someone purchases a product from your course using the Teachable API, and another one to get all of the customers who bought any of your products using the Teachable API.

• Creating an API Key and an API Secret for your Teachable account:

Go to “Account Settings” in your Teachable account. Under “API Keys” section click on “New API Key” button. Enter an appropriate name for this key (e.g. Teachable API Key. Select “Read/Write” permissions for this key (you can choose “Read-only” if you want. Click on “Create” button. Copy the new API key to clipboard. Go back to “Account Settings” section in your Teachable account. Under “API Keys” section click on “New API Secret” button. Enter an appropriate name for this secret (e.g. Teachable API Secret. Paste your API key into “Key” field, then copy it to clipboard. Enter some appropriate value in “Secret” field (it doesn’t matter what value you enter here. Then click on “Create” button. Copy the new API secret to clipboard too.

Benefits of Integration of OpsGenie and Teachable

• Create an Alert Template for Notifying Customers about Purchases in your Online Course:

Navigate to “Alert Templates” page in the Alert Center in your OpsGenie account, then click on “New Alert Template” button at the top right corner of this page. Enter “Teachable Purchase Alert” in Title field, then paste your API key into Name field (replace YOUR_API_KEY_HERE text with your actual API key), then click on “Save” button. Now enter fplowing JSON code in Template field. { "type". "object", "properties". { "title". { "type". "string", "description". "Title of alert", "defaultValue". " }, "body". { "type". "string", "description". "Body of alert", "defaultValue". " }, "url". { "type". "string", "description". "Url of alert" } }, "required". [ "title", "body", "url" ] } Replace YOUR_API_KEY_HERE with your actual API key in the JSON code above when testing this alert template in our test environment. Also replace http://yoursiteotification/success/TEACHABLE_PURCHASE_ALERT_NAME text with a custom notification URL that you can set up in step 5 below within double curly brackets ({ }. after replacing YOUR_API_KEY_HERE text with your actual API key for this alert template. Save this alert template by clicking on “Save & Test” button at the top right corner of this page. After saving the alert template above, you may select this alert from Alerts tab of any OpsGenie user who has been assigned this alert template from the drop-down menu under “Alert Assignment” cpumn in Alert Center page in your OpsGenie account, then click on “Test Alert” button at the bottom right corner of this page . If you have multiple users for whom you have assigned this alert, you can send test alerts for each user by entering their email addresses separated by semicpon inside double curly brackets ({ }. after replacing YOUR_API_KEY_HERE text with your actual API key for this alert template inside double curly brackets ({ }. after replacing YOUR_API_KEY_HERE text with your actual API key for this alert template, then click on “Send Test Alerts” button at the bottom right corner of this page . You will see a confirmation message that shows that the notification was sent successfully. To make sure that notifications work correctly when we actually buy something from our course using the Teachable API later on, we need to set up a custom notification URL in step 5 below (see next section. and make sure that our OpsGenie account has access to it through the Notification Access settings (see step 4 below.

• Set up Notification Access settings for your OpsGenie account:

Go to Apps page in your OpsGenie account and click on “Teachable” app icon under “Integrations” section in the left navigation menu. You will see a window like below. Navigate to Notifications section in this window and select “Teachable” from list box in “Select App From Which Notifications Are Sent” area. On next screen enter http://yoursiteotification/success/TEACHABLE_ORDER_ALERT text in “Custom URL” field (replace yoursite with actual domain name for which you have created a custom notification URL in previous section). Then click on “Add App” button at the bottom right corner of this window. Now navigate back to Apps page in your OpsGenie account then go to “Teachable Order Alerts” option under “Integrations” section in the left navigation menu. Click on “View/Update Webhooks” button at the top right corner of this page. Now click on “New Webhook” button at the top right corner of this page. Enter order-success-TEACHABLE_ORDER_ALERT text into Name field (replace order-success-TEACHABLE_ORDER_ALERT text with your actual custom notification URL that you entered into Notification Access settings of Step 4 above), then click on “Save Webhook” button at the bottom right corner of this window . Click on “Show Status Page URL” checkbox below label Show Status Page URL , then enter https://teachablesuccess-statuspage.opsgenie.com/order-success-TEACHABLE_ORDER_ALERT text into Status Page URL field (replace order-success-TEACHABLE_ORDER_ALERT text with your actual custom notification URL that you entered into Notification Access settings of Step 4 above). Then click on “Save Webhook” button at the bottom right corner of this window . Click on “Show Test Page URL” checkbox below label Show Test Page URL , then enter https://teachablesuccess-testpage.opsgenie.com/order-

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