Integrate OpsGenie with Deskpro

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About OpsGenie

OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.

About Deskpro

Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.

Want to explore OpsGenie + Deskpro quick connects for faster integration? Here’s our list of the best OpsGenie + Deskpro quick connects.

Explore quick connects
Connect OpsGenie + Deskpro in easier way

It's easy to connect OpsGenie + Deskpro without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Alert

    Triggers when a new alert is created.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

  • Actions
  • Create Alert

    Creates an alert.

  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

How OpsGenie & Deskpro Integrations Work

  1. Step 1: Choose OpsGenie as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Deskpro as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from OpsGenie to Deskpro.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of OpsGenie and Deskpro


OpsGenie is a service that makes it possible to receive and respond to alerts.

OpsGenie offers also a web interface for the customers to create and manage their alerts.


Deskpro is an application that monitors the state of the PCs in a company’s office.

It can be used to automatically send alerts to the users when they are needed.

Integration of OpsGenie and Deskpro

Nowadays, companies have to deal with more and more alerts and notifications.

The resulting information overload causes different problems such as unnecessary unread messages or missed alerts.

On the other hand, alerts are very important for the companies because they provide valuable information about what is happening in the environment.

OpsGenie and Deskpro can help these companies to get rid of this problem by integrating these two tops.

By integrating these two tops, the companies can automate some of the alert management processes and free up some of the human resources to focus on other tasks.

Benefits of Integration of OpsGenie and Deskpro

OpsGenie provides integration with many different services such as Amazon, Box, GitHub, Google Mail, HipChat, Jira, MS Office 365, Salesforce, Slack, etc.. OpsGenie can send emails, push notifications, text messages, phone calls, etc. to the users when the alerts are created by the services. OpsGenie takes away some of the burden from the users because they don’t have to check all their emails and other services manually. The users don’t have to worry about missing any important information anymore because they will receive everything in one place. By integrating OpsGenie with Deskpro, we can ensure that everyone in the company will be notified when there is an alert related to his PC. Moreover, Deskpro can also send notifications via email or push notification to all users when there is a critical issue on their PC.

In conclusion, we propose integration of OpsGenie with Deskpro because both applications provide great benefit for the companies that use them. With this integration, we can reduce the overload caused by information overload and make sure that everyone will be notified when there is an issue in his department or area of responsibility.

The process to integrate OpsGenie and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm