OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.
Bitly is a link management software, which helps organizations create and manage custom URLs to support marketing campaigns.
It's easy to connect OpsGenie + Bitly without coding knowledge. Start creating your own business flow.
Triggers when a new alert is created.
Trigger when you create a New Bitlink.
Creates an alert.
Saves a Bitlink to your user history in Bitly. Returns a shortened URL.
OpsGenie is a powerful alert and notification management spution that offers some cop features. OpsGenie has some basic features like alerting, escalations, notifications, etc. but it also gives you the power to integrate with some other services like your support tops, email clients, etc. OpsGenie allows you to use some pre-built integrations or you can build your own.
Bitly is a URL shortening service that allows you to easily shorten long URLs and share them online. Bitly not only allows you to share the shortened URL but also tells you how many clicks that link received. You can also track your shortened links using Bitly analytics which gives you a detailed report of how many times a link was clicked and from which country.
OpsGenie allows you to integrate with various services through their pre-built integrations or through your custom integrations. OpsGenie has a nifty feature called Dashboard which allows you to add all your connected apps to one page. In this way, you can monitor all the connected apps in one place without having to go to each app’s respective app page.
In addition to that, OpsGenie also allows you to create custom integrations via the Triggers and Actions in OpsGenie. Custom integrations in OpsGenie allow you to connect to any service you want and trigger actions in OpsGenie. Let’s take a look at how you can create a custom integration in OpsGenie to connect OpsGenie with Bitly so that you can integrate your Bitly alerts into OpsGenie.
There are two ways to integrate your Bitly account with OpsGenie. One way is via Triggers and Actions in OpsGenie and the other way is by using the Bitly Connector in OpsGenie. The difference between the two methods is that when using Triggers and Actions in OpsGenie, you need to create a Trigger for every alert type and an Action for every alert action. On the other hand, if you choose to use the Bitly Connector, then you will be able to add all your existing Bitly alerts into OpsGenie in one click. So let’s see how we can integrate our Bitly account with OpsGenie both ways.
Using Triggers and Actions in OpsGenie:
Step 1. Go to Triggers and Actions in OpsGenie and select “Bitly” as an action:
Step 2. Choose the desired Bitly account and click on “Add”:
Step 3. After clicking “Add” button, we will be able to see that our Bitly account has been added to OpsGenie. Now let’s take a look at what kind of triggers are available for us in OpsGenie for Bitly integration:
There are different types of triggers available for each alert type in Bitly. We can choose any one of these triggers or customize it according to our needs. For example, let’s say we want to create a trigger for the “Engagement” alert type in Bitly. The “Engagement” alert type sends us an alert when anyone clicks on the shortened URL that was created through the Bitly service, so let’s create a trigger for this alert type. For that, we will need to click on “New” button below the “Engagement” alert type:
After clicking “New” button, we will be able to see the trigger configuration form where we will be able to customize our trigger for this alert type:
We can either use the default action in this trigger or customize it according our needs. If we want to customize this trigger, then we have three options available in this section:
Now our trigger for the “Engagement” alert type is ready and we will be able to see it there in our triggers list:
As I mentioned earlier, there is another way to add our Bitly account into OpsGenie which is by using the Bitly Connector in OpsGenie. Here is how we can add our Bitly account using this method:
Step 1. Go to Integrations > Bitly in OpsGenie and click on “Connect” button:
Step 2. After clicking on “Connect” button, we will be able to see a popup asking us for our API Key and API Secret Key from Bitly:
Step 3. After entering the API credentials of our Bitly account here, we will be able to see the list of alerts from our Bitly account along with some information about them such as whether they were sent successfully or not and which users received them:
Now, all of these alerts will get added into our dashboard automatically and we will be able to monitor them from there:
So now we have seen how we can integrate our Bitly account with OpsGenie by creating a new Trigger and Action for every alert type that we want or alternatively, we can also use the Bitly Connector in OpsGenie and add all our existing alerts from our Bitly account into OpsGenie in one click! Let’s take a look at how we can do that…
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