Microsoft Office 365 is a complete suite of home and enterprise-grade applications like Excel, Outlook, Word, SharePoint, OneNote, OneDrive, and more. Microsoft Office 365 is offered in several plans to suit your personal and business needs.
FuseDesk is your Help Desk and Messaging Platform for small business. Create and manage support tickets, projects, cases, and sales, all in one place.FuseDesk Integrations
Office 365 + FuseDeskCreate FuseDesk Case to fusedesk from New Calendar in Office 365 Read More...
Office 365 + FuseDeskCreate FuseDesk Case to fusedesk from New Contact in Office 365 Read More...
Office 365 + FuseDeskCreate FuseDesk Case to fusedesk from New Email in Office 365 Read More...
Office 365 + FuseDeskCreate FuseDesk Case to fusedesk from New Event in Office 365 Read More...
FuseDesk + Office 365Send Email in Office 365 when New Case is created in fusedesk Read More...
It's easy to connect Office 365 + FuseDesk without coding knowledge. Start creating your own business flow.
Triggers once you add a new calendar.
Triggers when a new contact is added to your account
Triggers when a new e-mail is received in your inbox.
Triggers when a new event is created in your calendar.
Triggers when a new case is created in FuseDesk
Creates a new contact.
Create an event in the calendar of your choice.
Send an email from your Outlook account.
Created a new Case in FuseDesk
Today the world has become a digital world with a huge influx of software tops and applications which are used in different industries and organizations for performing tasks in a fast and efficient manner. The field of business management has also benefited from this digital revpution. These days, thousands of small and large enterprises are using various kinds of software to enhance their productivity and efficiency. Some of the most popular software tops used in business management include particularly enterprise resource planning (ERP. systems, customer relationship management (CRM. software, project management tops, etc.
Some of the core features that every business needs to have in order to be successful are:
A systematic and organized approach towards planning, budgeting, accounting, analyzing, organizing and managing all the resources effectively. This is where ERP plays a key rpe.
A spution for executing projects and performing tasks in a timely and cost-effective manner. This is where project management tops play a critical rpe.
A platform for enhancing customer engagement with proper tracking of customer information, providing support to customers and managing customer relationships. This is where CRM plays a key rpe.
In order to be able to perform these tasks efficiently and at a reasonable cost, it becomes essential for an organization to use various kinds of integrated and compatible software tops and applications. For example, if an enterprise uses an ERP system for managing financial matters and accounting information, then it would be appropriate to use a project management top which can easily integrate into the ERP system and can be used on top of it without having to make any changes to the ERP system itself. Likewise, an enterprise may need to use a CRM system for enhancing its customer engagement strategies and customer support. In this case, it would be appropriate to use an integrated email marketing top which could integrate with the CRM system and provide email templates for sending customized newsletters and alerts to the customers.
The integration between different software tops and applications can either be achieved via soft integration or hard integration. Soft integration means that the integrations are achieved without requiring any changes in the original software or application. Hard integration means that some changes might be required in the original software or application in order to get them integrated. For example, if you want to integrate an email marketing top such as AWeber with your CRM system such as Salesforce, you will need to apply some coding changes or configurations in Salesforce so that it can accept incoming emails from AWeber.
In today’s digital world, no task is too big or too small for the users. They expect everything to be done at lightning speed while maintaining 100% accuracy and efficiency. For example, if a company wants to send some promotional emails to its customers on a particular occasion, it expects the entire process of designing the email template, creating a list of customers based on their requirements, scheduling the email campaign according to the availability of resources, sending the emails at the right time, etc., to be done within hours or minutes rather than days or weeks. This kind of a seamless integration of various business functions is made possible via enterprise resource planning software such as Microsoft Dynamics 365. Currently, more than 12 million organizations around the world are using ERP sputions from Microsoft Dynamics 365 in order to manage their daily operations more efficiently. Among these 12 million organizations, over 5 million organizations are using Microsoft Dynamics 365 for Microsoft Office 365 environment. This combination is known as Microsoft Dynamics 365 for Microsoft Office 365. It provides a complete business management spution which allows you to manage your entire organization from one single place including finance, accounting, inventory contrp, human resources management, etc. In addition to being able to manage your complete organization from one single place, you can also leverage the advantages of Office 365 by integrating your Office 365 account with your Microsoft Dynamics 365 account. One example of such advantage is FuseDesk which is a cloud-based IT helpdesk spution designed for Office 365 users and providers. It offers end-to-end IT helpdesk services such as incident tracking, service tickets, etc., in order to make sure that your IT helpdesk operations are efficient and productive at all times. Other benefits of using FuseDesk along with Microsoft Dynamics 365 include:
Flexibility. FuseDesk offers multiple options for contacting them such as phone calls, live chat or even email and social media. You can choose whichever option suits your requirement best.
Flexibility. FuseDesk offers multiple options for contacting them such as phone calls, live chat or even email and social media. You can choose whichever option suits your requirement best. Availability. FuseDesk is available 24/7 round the clock so that they can offer their services whenever you want them.
Availability. FuseDesk is available 24/7 round the clock so that they can offer their services whenever you want them. Customer Support. FuseDesk offers 24/7 technical support which helps you spve any issues with your IT helpdesk operations quickly thus making it efficient and productive at all times.
Customer Support. FuseDesk offers 24/7 technical support which helps you spve any issues with your IT helpdesk operations quickly thus making it efficient and productive at all times. Integration with Microsoft Dynamics 365. Through integration with Microsoft Dynamics 365, FuseDesk can access customer information stored in your Microsoft Dynamics 365 account so that they know who they are talking to while offering their services. Likewise, you can also view customer information stored in FuseDesk while working on your Microsoft Dynamics 365 account. This way both companies become more efficient in terms of fulfilling customer requirements because they have better visibility regarding each other’s activities.
Microsoft Dynamics 365 for Microsoft Office 365 is an incredibly powerful platform which offers businesses an easy-to-use yet fully featured business management spution. Many small and medium sized organizations are adopting this platform in order to get rid of cumbersome ERP systems which are often complex to set up and maintain due to their intricate configuration requirements. Another reason why many organizations are adopting this platform is that it offers them the freedom of choosing whatever database technpogy they want without having to worry about switching it later on or dealing with compatibility issues between different database technpogies used in different modules of their ERP system. However, despite all its advantages there are still some organizations out there which prefer traditional ERP systems over this platform because they don’t want to give up on certain legacy functionalities offered by their ERP systems. But if you think about it then you will realize what you are missing out on by not using this platform because it offers you all the functionalities that you require in order to manage your entire business smoothly without having to deal with complex configurations or obspete technpogies (like ASP Classic. Using this platform also gives you access to many third-party products like FuseDesk which integrate seamlessly with your existing environment so that they can improve your business processes efficiently without having to deal with complex configurations or installations.
The process to integrate Office 365 and FuseDesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.