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Integrate Office 365 with Deskpro

Appy Pie Connect allows you to automate multiple workflows between Office 365 and Deskpro

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About Office 365

Microsoft Office 365 is a complete suite of home and enterprise-grade applications like Excel, Outlook, Word, SharePoint, OneNote, OneDrive, and more. Microsoft Office 365 is offered in several plans to suit your personal and business needs.

About Deskpro

Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.

Deskpro Integrations

Best ways to Integrate Office 365 + Deskpro

  • Office 365 Integration Deskpro Integration

    Office 365 + Deskpro

    Add Message to Ticket in Deskpro when New Calendar is created in Office 365 Read More...
    Close
    When this happens...
    Office 365 Integration New Calendar
     
    Then do this...
    Deskpro Integration Add Message to Ticket
  • Office 365 Integration Deskpro Integration

    Office 365 + Deskpro

    Create Organization to Deskpro from New Calendar in Office 365 Read More...
    Close
    When this happens...
    Office 365 Integration New Calendar
     
    Then do this...
    Deskpro Integration Create Organization
  • Office 365 Integration Deskpro Integration

    Office 365 + Deskpro

    Create Person to Deskpro from New Calendar in Office 365 Read More...
    Close
    When this happens...
    Office 365 Integration New Calendar
     
    Then do this...
    Deskpro Integration Create Person
  • Office 365 Integration Deskpro Integration

    Office 365 + Deskpro

    Update Ticket in Deskpro when New Calendar is created in Office 365 Read More...
    Close
    When this happens...
    Office 365 Integration New Calendar
     
    Then do this...
    Deskpro Integration Update Ticket
  • Office 365 Integration Deskpro Integration

    Office 365 + Deskpro

    Create Ticket to Deskpro from New Calendar in Office 365 Read More...
    Close
    When this happens...
    Office 365 Integration New Calendar
     
    Then do this...
    Deskpro Integration Create Ticket
  • Office 365 Integration {{item.actionAppName}} Integration

    Office 365 + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Office 365 + Deskpro in easier way

It's easy to connect Office 365 + Deskpro without coding knowledge. Start creating your own business flow.

    Triggers
  • New Calendar

    Triggers once you add a new calendar.

  • New Contact

    Triggers when a new contact is added to your account

  • New Email

    Triggers when a new e-mail is received in your inbox.

  • New Event

    Triggers when a new event is created in your calendar.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

    Actions
  • Create Contact

    Creates a new contact.

  • Create Event

    Create an event in the calendar of your choice.

  • Send Email

    Send an email from your Outlook account.

  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Office 365 & Deskpro Integrations Work

  1. Step 1: Choose Office 365 as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Deskpro as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Office 365 to Deskpro.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Office 365 and Deskpro

Office 365

Office 365 is a cloud based productivity suite that was launched by Microsoft in June 2011. It is designed to provide users with a way of working and sharing documents online, as well as accessing the latest versions of Office. Microsoft has been pushing Office 365 aggressively since the launch of this suite due to its ability to integrate seamlessly with other Microsoft products such as SharePoint and Exchange.

Deskpro

Deskpro is an outsourced IT provider who specialise in providing IT support and maintenance services. They use a variety of software to help their clients manage their IT infrastructure and staff training.

Integration of Office 365 and Deskpro

When integrating the two programs, Deskpro can offer their customers all of the same benefits of Office 365 without having to rely on third-party suppliers or pay for software licenses themselves. The integration between the two programs ensures that both programs work together seamlessly, so that for example, if a customer uses Outlook, they will be able to access their Outlook emails from Deskpro’s servers. This is made possible by Deskpro’s server which allows Deskpro to act as a proxy for all of the Office 365 data.

Benefits of Integration of Office 365 and Deskpro

The benefits of this integration are numerous, the main one being that the integration reduces costs for both Deskpro and the customer. For example, because the customer does not have to invest in licensing for Office 365, they can save a significant amount of money. Furthermore, because the integration means that the customer does not need to buy any additional software or hardware, the customer saves money on recurring costs. The savings may seem small at first, but over time they add up to be quite substantial. If the integration saves a customer £50 per month, then over five years they could save £3,000 – money that could be invested elsewhere. Not only do they save money on recurring costs, they save on set up costs too. For example, if a company wanted to have a server but did not have enough money to purchase one, it would take them weeks to get everything set up and configured. However, if they used Deskpro’s servers then they would not need to worry about setting up any servers themselves; all they would need to do is configure their own network and connect it to Deskpro’s network. This means that the set up process would be much faster than if they had to set up everything from scratch. Furthermore, because Deskpro uses technical experts and experienced engineers in order to provide their services, customers also benefit from decreased costs in terms of human resources.

In conclusion, when using the two products together you can see substantial cost savings for both parties. The customer saves money on software licensing fees and recurring costs while saving on set up costs. On top of this, the customer also benefits from increased security as well as reduced workload when it comes to IT management.

The process to integrate Office 365 and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.