Netlify + RingCentral Integrations

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About Netlify

Netlify is the platform your developers love for building highly-performant and dynamic web sites, e-commerce stores and applications.

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.

RingCentral Integrations
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  • New Deploy Failed

    Triggers when a new deploy of your site has failed.

  • New Deploy Started

    Triggers when a new deploy of your site has started building.

  • New Deploy Succeeded

    Triggers when a new version of your site has successfully deployed.

  • New Form Submission

    Triggers when a form receives a new submission.

  • Missed Call

    Triggers when there is a new missed call.

  • New Call Recording

    Triggers when a call has been recorded.

  • New SMS

    Trigger when new message received.

  • New Voicemail

    trigger when new voice mail received.

  • Start Deploy

    Performs a new deploy of an existing site.

  • Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

  • Send SMS

    Sends a SMS message.

How Netlify & RingCentral Integrations Work

  1. Step 1: Choose Netlify as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick RingCentral as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Netlify to RingCentral.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Netlify and RingCentral

  • Netlify? Netlify is a continuous delivery service which is used to build, deploy and host a website. It handles all the tops to build and deploy the website. We can define our themes on their dashboard and we don’t have to worry about anything. We will discuss more about Netlify in later sections of this article.
  • RingCentral? RingCentral is a cloud telephony service that provides an integrated service for unified communications and cplaboration. RingCentral began its service as a cloud-based phone system provider. Currently, it offers products such as unified communication, virtual receptionists, telephony services, conferencing, and call recording. RingCentral also provides the ability to view calls on mobile devices.
  • Integration of Netlify and RingCentral

    RingCentral has its own online application for users to manage their accounts. With use of Netlify, the users can get the advantage of integration of the services. This integration allows the user to monitor their calls inside of their RingCentral account. When the user opens their RingCentral account they will be able to see the total amount of calls made and received on their account. The users can also be able to see the calls from their RingCentral account dashboard by selecting “View Calls from Site Dashboard” option. This integration allows users to view the calls from their RingCentral account on their Netlify dashboard. The users will see the fplowing icons next to each call when they select view calls from site dashboard:

  • Icon of User who called (first icon)
  • Icon of User who was called (second icon)
  • Icon of User who picked up the call (third icon)
  • Icon of User who didn’t pick up the call (fourth icon)
  • Now let us look at how we can integrate the two platforms together to achieve this feature. Below are some links to some articles that talk about integrating Netlify and RingCentral together.

    Netlify + Ringcentral/Jira integration – Netlify Documentation https://www.netlify.com/docs/integrations/ringcentral/jira/index.html https://www.netlify.com/docs/integrations/ringcentral/jira/index.html

    How To Integrate Ringcentral With Netlify – netlify_call_centerhttps://www.netlify.com/a/api/v1/user_calls/ringcentral_accounts_with_slug=abcdefghijklmnopqrstuvwxyz https://www.netlify.com/a/api/v1/user_calls/ringcentral_accounts_with_slug=abcdefghijklmnopqrstuvwxyz

    How To Use Netlify As A Call Center – netlify_call_centershttps://www.netlify.com/a/api/v1/user_calls/ringcentral_accounts_with_slug=abcdefghijklmnopqrstuvwxyz https://www.netlify.com/a/api/v1/user_calls/ringcentral_accounts_with_slug=abcdefghijklmnopqrstuvwxyz

    So with this integration, we can see that the users will be able to display a list of all of their calls in their RingCentral account dashboard by selecting “View Calls from Site Dashboard” option in their RingCentral account dashboard. Also, they will be able to see the total number of calls made and received on their account along with the number of calls from their site dashboard by selecting “View Calls from Site Dashboard” option in Netlify dashboard. The image below shows how this integration works on both sides:

    The process to integrate Netlify and RingCentral may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.