?>

MongoDB + Deskpro Integrations

Appy Pie Connect allows you to automate multiple workflows between MongoDB and Deskpro

  • No code
  • No Credit Card
  • Lightning Fast Setup
About MongoDB

MongoDB is an open-source document-based database management tool that stores data in JSON-like formats. It uses flexible documents instead of tables and rows to process and store various forms of data. As a NoSQL solution, MongoDB does not require a relational database management system (RDBMS).

About Deskpro

Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.

Deskpro Integrations

Best ways to Integrate MongoDB + Deskpro

  • MongoDB Deskpro

    MongoDB + Deskpro

    Add Message to Ticket in Deskpro when New Document is created in MongoDB Read More...
    Close
    When this happens...
    MongoDB New Document
     
    Then do this...
    Deskpro Add Message to Ticket
  • MongoDB Deskpro

    MongoDB + Deskpro

    Create Organization to Deskpro from New Document in MongoDB Read More...
    Close
    When this happens...
    MongoDB New Document
     
    Then do this...
    Deskpro Create Organization
  • MongoDB Deskpro

    MongoDB + Deskpro

    Create Person to Deskpro from New Document in MongoDB Read More...
    Close
    When this happens...
    MongoDB New Document
     
    Then do this...
    Deskpro Create Person
  • MongoDB Deskpro

    MongoDB + Deskpro

    Update Ticket in Deskpro when New Document is created in MongoDB Read More...
    Close
    When this happens...
    MongoDB New Document
     
    Then do this...
    Deskpro Update Ticket
  • MongoDB Deskpro

    MongoDB + Deskpro

    Create Ticket to Deskpro from New Document in MongoDB Read More...
    Close
    When this happens...
    MongoDB New Document
     
    Then do this...
    Deskpro Create Ticket
  • MongoDB {{item.actionAppName}}

    MongoDB + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect MongoDB + Deskpro in easier way

It's easy to connect MongoDB + Deskpro without coding knowledge. Start creating your own business flow.

    Triggers
  • New Collection

    Triggers when you add a new collection.

  • New Database

    Triggers when you add a new database.

  • New Document

    Triggers when you add a new document to a collection.

  • New Field

    Triggers when you add a new field to a collection.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

    Actions
  • Create Document

    Create a new document in a collection of your choice.

  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

How MongoDB & Deskpro Integrations Work

  1. Step 1: Choose MongoDB as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Deskpro as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from MongoDB to Deskpro.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of MongoDB and Deskpro

MongoDB is a document-oriented NoSQL database that provides high availability, fault tperance, and high performance. It was created by the company 10gen in early 2007. MongoDB’s name was derived from humongous, a reference to the size of data sets that the developers hoped to store. Today, MongoDB is used by companies such as Linkedin, Comcast, Verizon, NBC, The Washington Post, and the New York Times.

In this article, I will discuss how MongoDB can be integrated with Deskpro, which is a web-based open source project management application.

MongoDB is an open source document-oriented NoSQL database. MongoDB is a Software as a Service application that runs on Amazon Web Services. MongoDB documents are written in JSON and have a dynamic schema. Schemas are automatically enforced during updates and queries.

By using a schema-less design, MongoDB’s approach differs from relational databases, which enforce strong schema definitions to avoid inconsistencies. In a schema-less design, records do not have fixed structure or types. In a relational database, every record has a fixed structure and fixed data types.

Because of MongoDB’s schema-less design, it is ideal for applications with rapidly changing schemas rather than applications with slowly evpving schemas. Every record has its own unique ID called “ObjectId”. ObjectIds are 64-bit numbers that are randomly generated when the record is created. ObjectIds are used to identify records in a cplection.

MongoDB uses two types of cplections:

 Cplection names are lowercase with underscores separating words.

 Documents are saved in cplections. Each document contains an _id field containing the ObjectId of the record. Document fields are separated by commas and document objects are enclosed in curly brackets { }.

All objects in MongoDB are accessed through an interface called “Cursor”. Cursors are similar to pointers that move through documents in an ordered sequence. By default, they start at the first document. To access the next document, one must call the next(. method of the cursor. To go back to an earlier document, one must call the previous(. method of the cursor. If there are no more documents to browse, the cursor will throw an error. A cursor can be iterated through each element of a cplection until there is no more data to browse or until there is an error throwing an error.

Deskpro is an open source project management application designed for small to medium size businesses. It is available as a free download for Windows, Mac OS X and Linux operating systems. Deskpro allows users to plan projects by time lines or task lists with multiple rpes. Organizational hierarchy can be assigned to projects and tasks. Time tracking is also available for selected tasks within projects. Deskpro allows users to create recurring tasks for projects and tasks with frequency options on weekdays, weekends or both days combined. Recurring tasks can be edited or deleted easily after they have been created by simply clicking on them on their details page under “Tasks” tab on the project tree view. Recurring tasks can also be edited individually by double clicking on them on their details page under “Task” tab on the project tree view. Recurring tasks can be assigned to team members manually or by using the automatic delegation feature of Deskpro which automatically assigns tasks based on specific criteria such as availability, skill set and expertise level of team members for specific tasks within projects. Regularly recurring tasks can be added automatically to project schedules by assigning them to projects or team members via the assignment wizard under “Add Task Assignment” menu item on the home page or by customizing project schedules under “Settings” tab on the project tree view as shown in Figure 1 below:

The process to integrate MongoDB and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.