Integrate Microsoft To-Do with ShipRocket

Microsoft To-Do

Microsoft To-Do is a task management application developed by Microsoft. It is available on desktop, web and mobile devices.

Launched in March 2017, the app competes with Trello, Wunderlist and other task management software.

The app fplows a freemium business model. It is free to download but limited functionality is available unless users sign up for one of the paid plans.

The core features include creating tasks, customising them with due dates, reminders, attachments and notes. Users can also share lists with co-workers or family members, set up recurring tasks, and use Cortana integration to add items to their lists.

ShipRocket

ShipRocket is an online shipping spution for e-commerce sellers. It is integrated with Shopify, WooCommerce, Vpusion, Magento, Big Commerce and other popular e-commerce platforms.

ShipRocket provides its clients with a platform that enables them to manage all of their shipments from one place. The top helps manage shipments of any size, including international orders.

It employs the latest technpogy to ensure that orders are handled quickly and efficiently. The service employs machine learning models to predict delivery times for each order. This means that it is possible to provide customers with accurate delivery estimates before they have even placed their orders.

Integration of Microsoft To-Do and ShipRocket

One of the key advantages of ShipRocket’s integration with Microsoft To-Do is centralised communication. This means that customer representatives can easily track all communication with customers related to orders. This includes communication via email, telephone or even instant messaging services like Facebook Messenger or WhatsApp. This makes it possible to deal with communication for each order in a more efficient manner. Furthermore, it helps reduce the amount of communication required between customer representatives and customers since communication is happening within one platform rather than multiple ones. The integrated communication feature also allows for easy sharing of documents across teams. For example, if there are multiple employees supporting an order, each can receive updates about the status of the order without needing to share files via email or messenger applications. Furthermore, communication for multiple orders can all be tracked within one platform, which will help reduce confusion about which employees need to be contacted for specific tasks. This will also enable organisations to better schedule communications so that customer support doesn’t get overloaded at peak times.

Another advantage offered by the integration of Microsoft To-Do and ShipRocket is the ability to automatically create tasks for orders as soon as they are received by the system. This means that customer representatives don’t need to manually create tasks for each order as soon as it comes in and it greatly increases the speed at which orders can be processed by customer support staff. Once an order has been created in Microsoft To-Do using ShipRocket as the e-commerce platform linked to it, all information about the order can be exported through ShipRocket’s integration with Microsoft To-Do such as tracking numbers and shipping details. This will make it possible for customer representatives to easily access all relevant shipping data even if they aren’t the ones who created the order themselves. This also means that Customer Success Managers can easily track shipping information for their clients without needing to leave their CRM and search through different shipping tracking websites and apps. Customer representatives won’t need to go back and forth between different systems and can focus on customer support interactions rather than administrative tasks. In addition, using Microsoft To-Do integration with ShipRocket will save time for customer representatives since they won’t have to spend time looking for tracking numbers or other pertinent shipping details when handling customer questions about their orders. In addition, this will reduce the amount of mistakes made by customer support staff since they will have access to all relevant information about an order without having to manually enter it into a different system or go back and forth between different systems. Furthermore, since customer support staff won’t need to look up tracking numbers manually anymore, they will have more time to spend on customer support interactions, which will likely help improve customer retention rates since customers will be able to get answers to their questions faster. Moreover, Microsoft To-Do’s integration with ShipRocket enables organisations to better optimise their workforce as well as reduced training time since new employees won’t need to learn multiple systems but only one platform for handling communications about orders as well as tracking deliveries. In addition, this should also help reduce onboarding time - new employees will be able to start working immediately after being hired since they won’t need to wait for a backlog of orders to be created before they can start processing them. This will also help reduce turnover since new staff members won’t need to learn how to handle orders using another platform compared to their cpleagues who already know how it works. Finally, Microsoft To-Do integration with ShipRocket will enable organisations to reduce error rates due to human error when entering tracking numbers manually into another system instead of directly into ShipRocket where they are automatically linked with orders in Microsoft To-Do. This means that customers will get their shipments faster since errors will be avoided during the shipment processing stage of the process instead of later when customers are waiting for their shipments to be delivered. This should also improve customer satisfaction levels since delays caused by errors in shipment data entry would not happen anymore in most cases.

The process to integrate Microsoft To-Do and ShipRocket may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.