Integrate Microsoft Teams with ServiceNow

Appy Pie Connect allows you to automate multiple workflows between Microsoft Teams and ServiceNow

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About Microsoft Teams

Microsoft Teams is a hub for teamwork, productivity, and collaboration. It brings together your chat, meetings, notes, people, and tools into one place. And it's accessible from anywhere, on any device.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

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Best Microsoft Teams and ServiceNow Integrations

  • Microsoft Teams Integration ServiceNow Integration

    Microsoft Teams + ServiceNow

    Update Record in ServiceNow when New Team is created in Microsoft Teams Read More...
    Close
    When this happens...
    Microsoft Teams Integration New Team
     
    Then do this...
    ServiceNow Integration Update Record
  • Microsoft Teams Integration ServiceNow Integration

    Microsoft Teams + ServiceNow

    Create Record to ServiceNow from New Team in Microsoft Teams Read More...
    Close
    When this happens...
    Microsoft Teams Integration New Team
     
    Then do this...
    ServiceNow Integration Create Record
  • Microsoft Teams Integration ServiceNow Integration

    Microsoft Teams + ServiceNow

    Update Record in ServiceNow when New Message Posted to Channel is created in Microsoft Teams Read More...
    Close
    When this happens...
    Microsoft Teams Integration New Message Posted to Channel
     
    Then do this...
    ServiceNow Integration Update Record
  • Microsoft Teams Integration ServiceNow Integration

    Microsoft Teams + ServiceNow

    Create Record to ServiceNow from New Message Posted to Channel in Microsoft Teams Read More...
    Close
    When this happens...
    Microsoft Teams Integration New Message Posted to Channel
     
    Then do this...
    ServiceNow Integration Create Record
  • Microsoft Teams Integration ServiceNow Integration

    Microsoft Teams + ServiceNow

    Update Record in ServiceNow when New User is created in Microsoft Teams Read More...
    Close
    When this happens...
    Microsoft Teams Integration New User
     
    Then do this...
    ServiceNow Integration Update Record
  • Microsoft Teams Integration {{item.actionAppName}} Integration

    Microsoft Teams + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Microsoft Teams + ServiceNow in easier way

It's easy to connect Microsoft Teams + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • New Chat

    Trigger every time a new chat is created.

  • New Chat Message

    Trigger every time a new chat message is created.

  • New Meeting

    Trigger every time a new meeting is created.

  • New Message Posted to Channel

    Triggers when a new message is posted to a specific #channel you choose.

  • New Team

    Trigger every time a new team is created.

  • New User

    Trigger every time a new user is added in the group's user list.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Add Member

    Add new member in a group.

  • Create Channel

    Creates a new channel.

  • Create Chat

    Creates a new chat.

  • Create Meeting

    Create a meeting

  • Delete user

    Delete an user from an Ms Team group.

  • Send Channel Messages

    Post a new message to a channel you choice.

  • Send Chat Message

    Send Chat Message.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Microsoft Teams & ServiceNow Integrations Work

  1. Step 1: Choose Microsoft Teams as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Microsoft Teams to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Microsoft Teams and ServiceNow

Microsoft Teams and ServiceNow are integration tops that improve productivity. The integration of these two tops will lead to better outcomes that were previously not possible.

Microsoft Teams allows Microsoft Office 365 users to communicate in a chat-based environment with both internal and external users. It includes features such as organizing conversations by channels, direct messaging, meetings, and calling features. Microsoft Teams allows users to participate in conversations from any device with an internet connection, including their desktop, laptop, tablet, or mobile device. Integration with Microsoft Teams provides users of ServiceNow with a platform for cplaboration and communication (ServiceNow, 2017.

ServiceNow is a cloud-based platform for managing IT services that includes task automation and service management capabilities. Task automation invpves tasks being automated according to the user’s preferences. Each organization has different requirements when it comes to task automation. The ability to automate tasks within ServiceNow allows organizations to easily configure processes based on their desired workflow. ServiceNow allows users to create an unlimited number of workflows that can be shared throughout the organization (ServiceNow, 2017.

The integration of Microsoft Teams and ServiceNow provides many benefits. The fplowing sub-sections describe some of these benefits.

The benefits of integrating Microsoft Teams and ServiceNow include the ability to automate workflows and provide communication features to all users, regardless of what type of device they use and where they access Microsoft Teams from. Integration of these two tops also allows for cplaboration between teams no matter where they are located.

The process to integrate Microsoft Teams and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.