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Mautic + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between Mautic and ServiceNow

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About Mautic

Mautic is an open-source marketing automation software that helps online businesses automate their repetitive marketing tasks such as lead generation, contact segmentation, marketing campaigns, lead scoring, etc.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best ways to Integrate Mautic + ServiceNow

  • Mautic ServiceNow

    Mautic + ServiceNow

    Update Record in ServiceNow when New Contact is created in Mautic Read More...
    Close
    When this happens...
    Mautic New Contact
     
    Then do this...
    ServiceNow Update Record
  • Mautic ServiceNow

    Mautic + ServiceNow

    Create Record to ServiceNow from New Contact in Mautic Read More...
    Close
    When this happens...
    Mautic New Contact
     
    Then do this...
    ServiceNow Create Record
  • Mautic ServiceNow

    Mautic + ServiceNow

    Update Record in ServiceNow when Updated Contact is added to Mautic Read More...
    Close
    When this happens...
    Mautic Updated Contact
     
    Then do this...
    ServiceNow Update Record
  • Mautic ServiceNow

    Mautic + ServiceNow

    Create Record from ServiceNow from Updated Contact to Mautic Read More...
    Close
    When this happens...
    Mautic Updated Contact
     
    Then do this...
    ServiceNow Create Record
  • Mautic ServiceNow

    Mautic + ServiceNow

    Update Record in ServiceNow when New Marketing Message is created in Mautic Read More...
    Close
    When this happens...
    Mautic New Marketing Message
     
    Then do this...
    ServiceNow Update Record
  • Mautic {{item.actionAppName}}

    Mautic + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Mautic + ServiceNow in easier way

It's easy to connect Mautic + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new contact is created.

  • New Form Entry

    Triggers when a form is submitted.

  • New Marketing Message

    Triggers when new marketing message created.

  • New Text Message

    Triggers when new text message created.

  • Updated Contact

    Triggers when a contact updated.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Create Marketing Message

    Create a marketing message.

  • Create Text Message

    Create a text message

  • Create or Update Contact

    Creates a new contact or updates and existing contact.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Mautic & ServiceNow Integrations Work

  1. Step 1: Choose Mautic as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Mautic to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mautic and ServiceNow

Mautic is an open source marketing automation platform, which was released in 2014. The software is built on the LAMP stack. Its core components are Magento, PHP, MySQL, and Apache. Mautic also has two add-ons namely, CRM and eCommerce. Mautic can be used to create an automated workflow for marketing campaigns through its email marketing, social media marketing, SMS marketing etc. It is similar to Salesforce in nature, but it is open source in nature. Mautic is released under the GNU General Public License version 3.

ServiceNow is a cloud based IT service management (ITSM. spution, which was released in 2007. This platform is available both as on-premises and cloud based software. It provides a service catalog that can be used for managing service requests and incidents. It has a workflow engine that can be used for automating processes. ServiceNow provides a self-service portal for customers, which allows them to submit requests and monitor the status of their requests. The customer portal can be accessed through web and mobile apps. ServiceNow also supports multiple languages, such as English, Spanish, German, French, Portuguese and Japanese. It also supports multiple currencies like the US Dplar, the Canadian Dplar and the Brazilian Real. ServiceNow is offered as an Enterprise Cloud Subscription under a Software-as-a-Service (SaaS. model.

Integration of Mautic and ServiceNow can be done by fplowing steps:

Step 1. Create a ServiceNow account:

Sign up for a free trial account at ServiceNow and fplow the instructions provided to set up your account and create your first tenant.

Step 2. Create a Mautic account:

Go to www.mautic.org and click on "Contribute" button to create a user account or log in with an existing user account to access the backend interface.

Step 3. Access the Mautic backend:

If you have created a new account, then you will be redirected to the login page where you need to enter your username and password to login to the backend interface. You can also access the backend interface by signing in with an existing user account.

Step 4. Configure ServiceNow Integration:

Open the "Manage Apps" menu from top right corner of the Mautic backend interface and click on "ServiceNow" option from the drop down menu for integration with ServiceNow. In the "ServiceNow Configuration" window that opens up select "ServiceNow" from "Service Type" dropdown menu and then choose "New Account" from "Account Type" dropdown menu from the same window. Enter your ServiceNow credentials to configure the integration with ServiceNow. Click on "Connect" button to complete the integration with ServiceNow.

Step 5. Configure a new notification in ServiceNow:

Open a new incident in ServiceNow and click on "Notifications" link from top right corner of the screen to open a new notification window in which you have to choose "Email Notification" from "Notification Type" dropdown menu and then click on "Add New Notification" button from left side of that window to open up a new notification window where you have to enter subject line and body line for your notification email and then choose "Mautic" from "Application" dropdown menu and click on "Save" button save the notification in ServiceNow.

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The integration of Mautic and ServiceNow can be useful for an organization for building an automated workflow for marketing campaigns using Mautic's features like Email Marketing, Social Media Marketing, SMS Marketing etc.

The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.