Integrate Mailshake with Downtime Alert

Mailshake is a team cplaboration top that replaces internal email and makes life easier for teams. Mailshake has many tops and features to help you and your team communicate and cplaborate efficiently, including:

Downtime Alert. A service that automatically sends out an alert when your website/app is down.

A service that automatically sends out an alert when your website/app is down. Slack Integration. To enable Slack users to receive notifications from Downtime Alert in Slack.

To enable Slack users to receive notifications from Downtime Alert in Slack. Online Calendars. A calendar that enables the team to schedule meetings and other events.

A calendar that enables the team to schedule meetings and other events. Email Templates. Allows users to create and share templates for emails, enabling them to easily send emails across the team.

Allows users to create and share templates for emails, enabling them to easily send emails across the team. Team Chat. Allows users to chat with the team from within the Mailshake platform.

Allows users to chat with the team from within the Mailshake platform. Inbox Management. Allows users to assign emails to another person or forward them to an email address outside of Mailshake. The assigned user can then communicate back through Mailshake.

Allows users to assign emails to another person or forward them to an email address outside of Mailshake. The assigned user can then communicate back through Mailshake. Dynamic Groups. Enables users to create different mail lists based on different conditions such as location, date, etc., so they can send targeted communications to those groups.

Enables users to create different mail lists based on different conditions such as location, date, etc., so they can send targeted communications to those groups. Calendar Management. Allows users to view calendars from Google Calendar, Exchange Calendar, and Outlook Calendar. The calendars are displayed in a grid format so it’s easy for people to see what other team members have going on at a glance.

Allows users to view calendars from Google Calendar, Exchange Calendar, and Outlook Calendar. The calendars are displayed in a grid format so it’s easy for people to see what other team members have going on at a glance. Dropbox Integration. Allows users to send files directly from their Dropbox account into Mailshake.

Allows users to send files directly from their Dropbox account into Mailshake. Customer Service. This feature allows users to set up customer service channels and respond to customers according to the channels they used (email, Twitter, Facebook, phone, etc..

This feature allows users to set up customer service channels and respond to customers according to the channels they used (email, Twitter, Facebook, phone, etc.. Scheduling. This feature allows users to schedule emails so they don’t go out until a designated time. The emails do not need to be sent at the exact time they were scheduled for, but they will show as “Scheduled” at the top of the email until the actual time it was sent.

This feature allows users to schedule emails so they don’t go out until a designated time. The emails do not need to be sent at the exact time they were scheduled for, but they will show as “Scheduled” at the top of the email until the actual time it was sent. Google Analytics Integration. This feature allows you to gain access to Google Analytics directly from Mailshake’s dashboard without having to login separately. You can track individual website visits by day and see how many visits each person on the team made. You can also see how many page views each member of the team has made each month and how many leads came from which channel (Mailshake, social media, referral, etc.. You can then use this data for performance management purposes.

This feature allows you to gain access to Google Analytics directly from Mailshake’s dashboard without having to login separately. You can track individual website visits by day and see how many visits each person on the team made. You can also see how many page views each member of the team has made each month and how many leads came from which channel (Mailshake, social media, referral, etc.. You can then use this data for performance management purposes. Incoming Emails. This feature allows you to respond directly from incoming emails into Mailshake without having to log into a separate account. This helps you respond faster and reduces errors because you won’t have multiple copies of your email open at once.

This feature allows you to respond directly from incoming emails into Mailshake without having to log into a separate account. This helps you respond faster and reduces errors because you won’t have multiple copies of your email open at once. Link Tracking. Allows you to view click-through rates by analyzing who clicks on links in your emails and where that link takes them (landing page, subpage, external site. It also allows you to track clicks by content type (text links vs image links. All of this information is shown in a neatly organized graph on the right side of your screen next to your inbox list. This feature also shows how many links you have in each one of your campaigns so you know if you need more links or fewer links in future campaigns.

Allows you to view click-through rates by analyzing who clicks on links in your emails and where that link takes them (landing page, subpage, external site. It also allows you to track clicks by content type (text links vs image links. All of this information is shown in a neatly organized graph on the right side of your screen next to your inbox list. This feature also shows how many links you have in each one of your campaigns so you know if you need more links or fewer links in future campaigns. Notifications. Get notified via email or text message when someone sends you an email or when someone joins or leaves your mailing list or slack channel. This is helpful if you want all communication with specific groups kept separate from others who are not invpved with that communication stream. So if someone joins your mailing list, even if they are not part of your slack channel, you will get notified about it immediately if you have notifications enabled for both channels.

Get notified via email or text message when someone sends you an email or when someone joins or leaves your mailing list or slack channel. This is helpful if you want all communication with specific groups kept separate from others who are not invpved with that communication stream. So if someone joins your mailing list, even if they are not part of your slack channel, you will get notified about it immediately if you have notifications enabled for both channels. Custom Fields. This feature allows you to add custom fields on various pages within Mailshake so that people can fill out info about themselves that is pertinent only for the communication stream they are invpved in (ex.. their title, city/state/country they work in, etc.. If there are several communication streams being used within Mailshake with different custom fields being used for each one, these custom fields can be accessed via drop down menus rather than having everyone have access throughout every communication stream so they know what information applies specifically to their stream and what does not apply because it’s irrelevant for them or because they shouldn’t be accessing it yet (for example. password reset link. It would be frustrating if people had access to all custom field options and could accidentally select options that didn’t apply for them or their stream(s), so limiting access ensures that this doesn’t happen accidentally or on purpose. Some might think it would be better just not include any custom fields at all than limit access because it limits functionality but I think this case study will explain why having access limited actually increases functionality because it prevents people from accessing information unnecessarily while still giving them access when they need it and only when they need it (for example. making sure team members don’t accidentally change their password before they should.

Here’s an example of how custom fields could look like:

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