Integrate Mailgun with Microsoft Dynamics CRM

Appy Pie Connect allows you to automate multiple workflows between Mailgun and Microsoft Dynamics CRM

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About Mailgun

Mailgun is the email automation engine trusted by over millions of websites and application developers for sending, receiving and tracking emails.

About Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.

Want to explore Mailgun + Microsoft Dynamics CRM quick connects for faster integration? Here’s our list of the best Mailgun + Microsoft Dynamics CRM quick connects.

Explore quick connects

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Connect Mailgun + Microsoft Dynamics CRM in easier way

It's easy to connect Mailgun + Microsoft Dynamics CRM without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Subscriber

    Triggers whenever a new subscriber is added.

  • New Unsubscriber

    Triggers when a current subscriber unsubscribed.

  • New Account

    Triggers when a new account is created.

  • New Case

    Triggers when a new case is created.

  • New Contact

    Triggers when a new contact is created.

  • New Invoice

    Triggers when a new invoice is created.

  • New Lead

    Triggers when a new lead is created.

  • New Task

    Triggers when a new task is created.

  • Updated Lead

    Triggers when a lead is updated.

  • Actions
  • Create Account

    Creates a new account.

  • Create Case

    Creates a new case.

  • Create Contact

    Creates a new contact.

  • Create Lead

    Creates a new lead.

  • Create Note

    Create Note

  • Create Opportunity

    Creates a new Opportunity.

  • Update Case

    Updates an existing case.

  • Update Task

    Updates an existing task

How Mailgun & Microsoft Dynamics CRM Integrations Work

  1. Step 1: Choose Mailgun as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Dynamics CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Mailgun to Microsoft Dynamics CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mailgun and Microsoft Dynamics CRM


Mailgun is a third-party service provider that provides web-based email delivery services. It offers email marketing, transactional, and bulk email services to various businesses. Some of its features include tracking, analytics, campaign management, and much more.

Mailgun currently supports Microsoft Dynamics CRM, a customer relationship management software developed by Microsoft Corporation. The integration of Mailgun and Microsoft Dynamics CRM allows users of both platforms to enhance communication between them. Here are some of the benefits of integrating Mailgun and Microsoft Dynamics CRM:

Send emails from the CRM

The CRM’s contact records can be used for sending emails from the CRM itself. This helps in increasing communication between the CRM and the customers. The CRM can be configured to send emails containing information about product updates, new services, and other important information. The CRM sends emails based on the contact record’s details. For example, if a contact record has a phone number, an email with a voice recording can be sent via a mailgun API. This makes communication between the CRM and its customers easier.

Ability to track email opens and clicks

Mailgun offers an excellent tracking spution that enables us to track the opens and clicks of all emails sent from the CRM. This helps in increasing communication between business owners and their customers. Businesses can use this information to analyze the effectiveness of their communication strategies. They can determine which new strategy leads to more communication between their customers and themselves.

Integration of Mailgun and Microsoft Dynamics CRM

Integration of Mailgun and Microsoft Dynamics CRM is done through a simple code snippet. After adding the code snippet to your CRM-enabled website, you will be able to send emails directly from your CRM. Here is a sample code snippet that you can add to your website:

<script>window.crmFormData=[{“recipients”:[{“target_id”:”<your_mailgun_domain>/api/v2/users/<your_mailgun_account>”}],”content”:”Your subject line in your message here!”}];</script> 1 <script> window . crmFormData = [ { “ recipients ” . [ { “ target_id ” . “ <your_mailgun_domain>/api/v2/users/<your_mailgun_account>” } ] , “ content ” . “ Your subject line in your message here ! ” } ] ; </script>

Here, your_mailgun_account stands for your account id, and your_mailgun_domain stands for your domain name. You need to replace these values with your own account id and domain name respectively. All you have to do is copy the above code snippet to your website and use it for sending emails from your CRM.

Benefits of Integration of Mailgun and Microsoft Dynamics CRM

Ability to send bulk mails from CRM

You can send bulk mails from your CRM with Mailgun by using the above code snippet. All you have to do is use the same code snippet multiple times on your website, changing only the content attribute with a different message for each email in a list. You can also add a variable in the value of this attribute in order to add dynamic content in the mails you send using this code snippet. For example, you can add a variable with an ID value of a contact record with every email in the list. This will add different content in each email in a list you send from your website. In addition to that, you can add variables with information about products owned by customers with each email in a list. This will ensure that customers get relevant content in their emails from your website instead of generic messages from your website.

Increase email engagement rates by tracking clicks and opens of emails sent via CRM

This benefit comes as a result of integration of Mailgun and Microsoft Dynamics CRM discussed earlier in this article. Although we were able to track opens and clicks for our outgoing DB mailings before integration of Mailgun and Microsoft Dynamics CRM, we were not able to track opens and clicks for emails sent via our CRM before this integration was possible. Now we can track opens and clicks for emails sent via our CRM as well as for our outgoing DB mailings. This helps us determine which kind of email campaigns receive better response from customers compared to others. We can use this information to improve our email marketing strategies and make them more effective than they previously were.

The process to integrate Mailgun and Microsoft Dynamics CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm