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Konnect Insights + RingCentral Integrations

Appy Pie Connect allows you to automate multiple workflows between Konnect Insights and RingCentral

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  • Lightning Fast Setup
About Konnect Insights

Konnect Insights is a social listening and analytics platform that gives you data from social platforms and web. Data is fetched based on keywords and social profiles. Konnect Insights is trusted by brands from various industries as it offers a complete social suite.

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.

RingCentral Integrations
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Best ways to Integrate Konnect Insights + RingCentral

  • Konnect Insights RingCentral

    Konnect Insights + RingCentral

    Send SMS in RingCentral when Get Topics is added to KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights Get Topics
     
    Then do this...
    RingCentral Send SMS
  • Konnect Insights RingCentral

    Konnect Insights + RingCentral

    Generate Ringout Call in RingCentral when Get Topics is added to KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights Get Topics
     
    Then do this...
    RingCentral Generate Ringout Call
  • Konnect Insights RingCentral

    Konnect Insights + RingCentral

    Send SMS in RingCentral when Get Profiles is added to KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights Get Profiles
     
    Then do this...
    RingCentral Send SMS
  • Konnect Insights RingCentral

    Konnect Insights + RingCentral

    Generate Ringout Call in RingCentral when Get Profiles is added to KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights Get Profiles
     
    Then do this...
    RingCentral Generate Ringout Call
  • Konnect Insights RingCentral

    Konnect Insights + RingCentral

    Send SMS in RingCentral when New profile message is created in KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights New profile message
     
    Then do this...
    RingCentral Send SMS
  • Konnect Insights {{item.actionAppName}}

    Konnect Insights + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Konnect Insights + RingCentral in easier way

It's easy to connect Konnect Insights + RingCentral without coding knowledge. Start creating your own business flow.

    Triggers
  • Get Profiles

    Trigger when new profile is created

  • Get Topics

    Triggers when new topic created

  • New cluster message

    Trigger when there is a new message for cluster.

  • New profile message

    Trigger when there is a new message for profile.

  • New topic message

    Trigger when there is a new message for topic.

  • Missed Call

    Triggers when there is a new missed call.

  • New Call Recording

    Triggers when a call has been recorded.

  • New SMS

    Trigger when new message received.

  • New Voicemail

    trigger when new voice mail received.

    Actions
  • Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

  • Send SMS

    Sends a SMS message.

How Konnect Insights & RingCentral Integrations Work

  1. Step 1: Choose Konnect Insights as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick RingCentral as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Konnect Insights to RingCentral.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Konnect Insights and RingCentral

Konnect Insights is a cloud-based contact center spution that allows you to integrate with other systems. RingCentral is one of the sputions that can be integrated with Konnect Insights. A contact center is a type of call center or call handling center. It's a company that provides services for contact with customers and potential customers. There are many different types of call centers, but the most common is a customer service call center. The implementation of Konnect Insights and RingCentral helps improve the customer experience and enhance both the experience and efficiency of the contact center.

Integration of Konnect Insights and RingCentral

RingCentral is a provider of cloud communication services for business. It offers a cloud based phone system to small businesses. There are many ways you can use RingCentral. You can use its virtual phone number, you can use its conference bridge, or you can use it to send faxes. RingCentral was founded in 2003 by Jeff Pulver and Michael Tessler. RingCentral was bought by EMC Corporation in 2014. RingCentral has over 1,500 employees and over 2 million customers worldwide. RingCentral is based in Santa Clara, California, United States. The headquarters are located at 3635 Freedom Circle, Suite 100, Santa Clara, CA 95054.

Konnect Insights is a cloud-based contact center spution that allows you to integrate with other systems. Konnect Insights also offers an agent desktop software called Konnect Desktop. The desktop software has an open API which means anyone can create extensions to extend the functionality of the agent desktop software. One of the extensions available is an extension to integrate with RingCentral. This integration means you can do things like transfer calls from one agent to another agent in the same group while keeping the caller on hpd for short amount of time if needed. You can also get information about a caller through the call flow process or even add notes to call records.

Benefits of Integration of Konnect Insights and RingCentral

The benefits of this integration are many. By integrating these two systems together, it’s easier for agents in a contact center to perform their tasks. For example, when an agent transfers a call to another agent in the same group, they don’t have to tell them to press any buttons on their phone because there will be a notification sent to their computer screen telling them what they should do next (transferring them to another agent in the same group. The transfer process can be done directly from the call log; agents no longer need to look up numbers or names in a database to make transfers. Other benefits include finding calls using data searches, being able to add notes about calls, and having access to application programming interfaces (APIs. so that custom applications can be created to help an organization meet their needs.

The process to integrate Konnect Insights and RingCentral may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.