Integrate Instagram with Customerly
Appy Pie Connect allows you to automate multiple workflows between Instagram and Customerly
- No code
- No Credit Card
- Lightning Fast Setup
Instagram is a photo and video sharing social networking service that allows you its users to share their photos and videos on the go.
About Customerly
Customerly is a customer lifecycle management solution for client-facing organizations that helps them manage customer relationships, give assistance, collect feedback, and automate operations like email marketing and request routing.
Customerly IntegrationsBest ways to Integrate Instagram + Customerly
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Instagram + Customerly
Create or Update Lead to Customerly from New Media Posted in Instagram Read More...When this happens...
New Media Posted
Then do this...
Create or Update Lead
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Instagram + Customerly
Create or Update User to Customerly from New Media Posted in Instagram Read More...When this happens...
New Media Posted
Then do this...
Create or Update User
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Instagram + Customerly
Add User Tag in Customerly when New Media Posted is created in Instagram Read More...When this happens...
New Media Posted
Then do this...
Add User Tag
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When this happens...
New Media Posted
Then do this...
Create Page Post
Use this Connect and automatically post your Instagram photos straight to your Facebook page. After setting this integration up, whenever you post a photo on your Instagram, we will immediately post it to your Facebook page. This is a great way to increase your social media engagement in no time.How It Works- Triggers when you share a photo on Instagram
- Appy Pie Connect will automatically share that photo on your Facebook Page
What You Need- An Instagram account
- A Facebook Page
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When this happens...
New Media Posted
Then do this...
Create Image Tweet
If you’ve ever tried posting a photo from Instagram to Twitter account then you might be aware that the tweet doesn’t include the photo, but only a link. With this integration, your Instagram photos will show up in your Twitter feed as a full image rather than a link. After activating this Instagram-Twitter integration, when you share a picture on Instagram, it will automatically be published to your Twitter account as well.How It Works- A picture is shared on Instagram
- Appy Pie Connect posts that picture to your Twitter account as well
What You Need- An Instagram account
- A Twitter account
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It's easy to connect Instagram + Customerly without coding knowledge. Start creating your own business flow.
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New Media Posted
Triggers every time a photo or video is posted to your account.
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New Lead
Triggers when a new lead is created.
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New User
Triggers when a new user is created.
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Add User Tag
Attach a tag to an existing user or lead.
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Create or Update Lead
Creates or updates a lead.
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Create or Update User
Creates or updates a new user.
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How Instagram & Customerly Integrations Work
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Step 1: Choose Instagram as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Customerly as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Instagram to Customerly .
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Instagram and Customerly
Instagram?
Instagram is a photo-sharing app for iOS and Android devices, which is owned by Facebook, Inc. It allows users to take a picture, apply a digital filter to it, add borders, text, and drawings, and share it on a variety of social networking services. In addition to the basic image sharing, users can also post photos on other social networking sites.
Customerly ?
Customerly is an all-in-one chatbot builder that allows you to create an automated cross-channel customer service in minutes. The bot can be integrated with Messenger, Kik, WhatsApp, WeChat, Telegram, SMS, Twitter and Slack with no coding required. The customer bot can instantly answer customer questions from the website and direct them to the right channel. This helps you save your precious time and money so you can focus on your business and delight customers better.
Customerly works with every chatbot platform. It is very easy to connect Customerly directly to your bots. Let’s see how we can integrate Customerly with Instagram.
- Login into Customerly. Go to Integrations > Connect a Chat Platform > Instagram. Click on “Connect”.
- Now we have to give Customerly permissions to access our Instagram account. You will be prompted to login to Instagram. After you are logged in, click on “Allow Access”.
- You can now select what you want to make accessible via Customerly. You can choose “Instagram Profile” or “Instagram Stories”. If you want to make both accessible, please select both options. Click “Confirm”. Then go back to Customerly and click “Next”.
- Now we need to create a customer bot for Instagram. On the left menu you will see “New Bot”. Click on it. Then specify a name for your bot (for example. Instagram Bot. Click “Create”.
- Now we need to configure our bot. First, let’s select the language of our bot. Then click on “Edit Bot Settings” in the right menu (see picture below. Go to the Bot Settings tab and select the account that you want to use for Instagram (this will be your business account. Then click “Save Changes” at the bottom of the page.
- Now we can start creating our bot! First, we need to create a new message template (click on New Template button at the top menu. Give it a name and click on “Create Template” at the bottom of the page. Then we need to add our answers to this template. We can do that by clicking on the green + sign next to “Actions” button (see picture below. We can now type in our answers for the customer (you can add text as well as links. When you are done with adding answers, click on the green + sign next to “Reactions” button (see picture below. Now we can add reactions from our library or create a custom reaction (if you want. Then click on “Save Template” at the bottom of the page (see picture below.
- Now let’s test if the integration works properly. Go back to your Instagram account and post a photo or video. After you are done posting it, hit the send button on the top bar (see picture below. It should automatically open up Customerly and show you your bot in action!
The process to integrate Instagram and Customerly may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
