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Integrate Gmail with ServiceNow

Appy Pie Connect allows you to automate multiple workflows between Gmail and ServiceNow

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About Gmail

Gmail is the free, web-based email service from Google. Gmail's mail storage, search, and conversation features save you time and keep your messages secure.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best ways to Integrate Gmail + ServiceNow

  • Gmail Integration ServiceNow Integration

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    Close
    When this happens...
    Gmail Integration New Labeled Email
     
    Then do this...
    ServiceNow Integration Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • Gmail Integration ServiceNow Integration

    Gmail + ServiceNow

    Update Record in ServiceNow when New Attachment is created in Gmail Read More...
    Close
    When this happens...
    Gmail Integration New Attachment
     
    Then do this...
    ServiceNow Integration Update Record
  • Gmail Integration ServiceNow Integration

    Gmail + ServiceNow

    Create Record to ServiceNow from New Attachment in Gmail Read More...
    Close
    When this happens...
    Gmail Integration New Attachment
     
    Then do this...
    ServiceNow Integration Create Record
  • Gmail Integration ServiceNow Integration

    Gmail + ServiceNow

    Update Record in ServiceNow when New Labeled Email is created in Gmail Read More...
    Close
    When this happens...
    Gmail Integration New Labeled Email
     
    Then do this...
    ServiceNow Integration Update Record
  • Gmail Integration ServiceNow Integration

    Gmail + ServiceNow

    Update Record in ServiceNow when New Email Matching Search is created in Gmail Read More...
    Close
    When this happens...
    Gmail Integration New Email Matching Search
     
    Then do this...
    ServiceNow Integration Update Record
  • Gmail Integration {{item.actionAppName}} Integration

    Gmail + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Gmail + ServiceNow in easier way

It's easy to connect Gmail + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • New Attachment

    Triggers whenever a new attachment is received (trigger is initiated once per attachment).

  • New Email

    Triggers when a new e-mail appears in the specified mailbox.

  • New Email Matching Search

    Triggers when you receive a new email that matches a search string you provide.

  • New Labeled Email

    Triggers when you receive a new email in a label.

  • New Starred Email

    Triggers everytime you receive a new email and Starmark it within two days.

  • New Thread

    Triggers every time a new thread starts.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Create Draft

    Draft a new email message(but don't send).

  • Create Label

    Creates a new label.

  • Send Email

    Draft a new email message & send it.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Gmail & ServiceNow Integrations Work

  1. Step 1: Choose Gmail as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Gmail to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Gmail and ServiceNow

ServiceNow is an enterprise service management software platform. It enables IT and business professionals to easily identify and act on key information, with the goal of improving IT service quality, reducing costs and streamlining business processes.ServiceNow was launched in 2006 by Fred Luddy, then CEO of Vista Equity Partners, as a cloud computing company offering ITIL-based IT service management (ITSM. software as a service.The ServiceNow platform, which is available in both private and public clouds, can be used to manage any type of business process; but it is commonly used for IT service management (ITSM.The platform includes workflow automation, change management, asset management, configuration management, service desk management, incident management, problem management and request fulfillment.ServiceNow's origins are intertwined with that of Novell's Suse Linux Enterprise products, and ServiceNow's initial product offerings were derived from Novell's Zenworks Linux Management products.In 2009, ServiceNow acquired Zenprise, a vendor of IT asset management software that was founded in 2003 by former Novelli executives.Zenprise's software was rebranded as ServiceNow Asset Management or SNAM.In 2010, ServiceNow acquired Orion Labs, a provider of Web 2.0 cplaboration software. The software became part of ServiceNow's IT Operations Management Suite.In 2012, ServiceNow acquired Adaptive Insights, a provider of cloud-based financial planning and analytics applications. In 2013, ServiceNow acquired Delve Networks, a provider of cloud-based network monitoring sputions.In 2015, ServiceNow acquired Kalido, a provider of cloud-based data integration platform. In 2016, ServiceNow acquired SnapLogic, a provider of cloud-based data integration platform. ServiceNow has offices in 18 countries. Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Japan, Mexico, the Netherlands, Ppand, Singapore and the United Kingdom.ServiceNow integrates with Google Apps and other Google services like Google Drive Customer Information Platform (CIP. and Google BigQuery.To integrate Gmail and ServiceNow you must have a Google Apps for Work account. If you do not have one yet fplow these steps to create one:

  • Go to https://www.google.com/a/yourdomain.com
  • Click on the "Sign in" button and enter your Administrator credentials:
  • Then click on the "Get started" button:
  • Complete the sign up form:
  • Create your first domain and administrator account:

6. Create your organization's logo:Once you've finished the previous steps you are ready to integrate Gmail and ServiceNow! To learn how to configure your Gmail account with ServiceNow read our latest blog post about how to do that. Integrating Gmail with ServiceNow

The process to integrate Gmail and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.