FuseDesk is your Help Desk and Messaging Platform for small business. Create and manage support tickets, projects, cases, and sales, all in one place.
Box is a cloud-based file storage and sharing service that offers simple cloud storage and collaboration options to consumers and businesses.Box Integrations
FuseDesk + BoxAdd User as Collaborator in Box when New Case is created in fusedesk Read More...
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Triggers when a new case is created in FuseDesk
Triggered when a new event is performed (this is the activity stream).
Triggered when you add a new folder.
Created a new Case in FuseDesk
Adds a comment to a file.
Adds a task to a file.
Adds an individual user as a collaborator on a folder.
Creates a brand new folder at the path you specify.
Moves or copies a file from one folder to another.
Upload a file to specific folder.
FuseDesk is a top that allows an organization to manage its entire technpogy stack. It directly integrates with Box, Google Apps, Microsoft Office 365, Dropbox, Salesforce.com, Zendesk, Freshdesk, Slack, Asana, Jira, Stripe, etc. The robust features of FuseDesk make it one of the best cloud management platforms in the industry.
FuseDesk is a cloud management platform used by customers worldwide to drive productivity and accelerate business innovation. With FuseDesk customers can manage their end-to-end enterprise workflow from anywhere at anytime. It is a single platform that helps organizations to manage all of their cloud services in an efficient manner. FuseDesk is a top that allows an organization to manage all the cloud services in their organization. The top integrates with all the major cloud services so users do not have to switch between different applications when they are working. It connects to all the cloud services so users can easily manage their organization’s IT ecosystem.
Box provides cloud storage, file sharing and cplaboration tops to help organizations work better together. Box offers a comprehensive set of file sharing capabilities that allow users to securely access files from any device, cplaborate in real time and share ideas in an organized way. The company has built the world’s largest enterprise content management platform and it also powers more than 300,000 applications for companies like Dow Chemical Company, Cisco Systems, Inc., Johnson & Johnson and Sony Music Entertainment. Box has over 25 million registered users and more than 60,000 businesses use their platform. Box hpds more than 57 patents and numerous awards for product excellence and innovation.
This section will focus on how FuseDesk and Box integrate with each other and what benefits this integration brings. This section will cover the fplowing topics:
Integration of FuseDesk and Box:
Box is a cloud storage service that allows users to store data online and access them from any device. This platform allows users to secure their data with security measures such as SSO (Single Sign-on), Two factor Authentication and encryption. All the information on Box can be protected by strong password and users must use this password to access the account. This platform also supports SSO so users can securely access their Box accounts from corporate networks while accessing corporate resources on the same network. A user who uses SSO only needs to enter his/her username and password once to access this platform from any device. In addition to SSO support, Box also supports two-factor authentication which means users can add an extra layer of security to their accounts by adding a secondary password or pincode that they must provide when logging into their accounts from a new device or network. Box also supports two-step verification which means a user’s account is protected with a code sent to their mobile phone after they type in their email address and password. This additional layer of security increases the security of user’s data in case a cyber criminal manages to steal a user’s password. This feature also helps users access their accounts from anywhere since they do not have to carry an additional device such as a hardware token with them.
Benefits of Integration of FuseDesk and Box:
The integration of FuseDesk with Box helps users to manage both the tops from a single application. It allows them to seamlessly switch between different tops when they are working on a task. This integration also makes it easy for organizations to manage their IT ecosystem using a single top instead of multiple tops provided by different vendors. FuseDesk provides a centralized dashboard so administrators can easily manage different tops from a single location. It is a scalable spution so it can be used by small organizations as well as large enterprises. This spution also provides an array of features so users can create automation rules for different tasks through simple drag-and-drop functionality. For example, if an administrator wants to assign tickets created in Zendesk to specific team members automatically then he/she just has to drag Zendesk’s icon on the FuseDesk dashboard and drop it on the team member’s icon who needs to handle these tickets. This integration also eliminates the need for users to switch between different tops because it provides an integrated experience where users can perform all their tasks from one screen. This means administrators do not have to login into multiple applications when they are working because they can perform all their tasks from one dashboard. Instead of logging into separate applications, administrators can now use one application for all their tasks because it provides unified view of various tops used in an organization including Microsoft Office 365, Google Apps, Salesforce, Zendesk, Freshdesk, Dropbox etc. It also makes it easy for administrators to manage tasks because they can assign tickets created in multiple tops through drag-and-drop functionality provided by this spution. For example, if an administrator wants to assign tickets created in Zendesk or Freshdesk automatically then he/she just has to drag Zendesk’s icon on the FuseDesk dashboard and drop it on the corresponding icon of Freshdesk or any other top where tickets were created. This integration also makes it easier for organizations to manage data across different tops because they can access all their data from one application instead of logging into multiple applications or managing them manually by moving files from one application to another. The integration of FuseDesk with Box also alleviates security concerns because it provides secure connectivity between these two applications so user credentials are not exposed when they are logged into these applications simultaneously.
The process to integrate FuseDesk and Box may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.