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Freshservice + Salesforce Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Salesforce

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Salesforce

Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.

Salesforce Integrations
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Best ways to Integrate Freshservice + Salesforce

  • Freshservice Salesforce

    Freshservice + Salesforce

    Create Lead to Salesforce from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesforce Create Lead
  • Freshservice Salesforce

    Freshservice + Salesforce

    Create Custom Object to Salesforce from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesforce Create Custom Object
  • Freshservice Salesforce

    Freshservice + Salesforce

    Create Contact to Salesforce from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesforce Create Contact
  • Freshservice Salesforce

    Freshservice + Salesforce

    Update Contact in Salesforce when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesforce Update Contact
  • Freshservice Salesforce

    Freshservice + Salesforce

    Update Custom Object in Salesforce when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesforce Update Custom Object
  • Freshservice {{item.actionAppName}}

    Freshservice + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshservice + Salesforce in easier way

It's easy to connect Freshservice + Salesforce without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Account

    Triggers the moment a new account is created.

  • New Case

    Triggers whenever a new case is created in your account.

  • New Contact

    Triggers upon the creation of a new contact.

  • New Event

    Triggers upon the creation of a new event.

  • New Lead

    Triggers the moment there is a new lead in your account.

  • New Opportunity

    Triggers upon the creation of a new opportunity.

  • New Product

    Triggers upon the creation of a new product.

  • New Record

    Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

  • New Task

    Triggers whenever a new task is created in your account.

  • Opportunity Stage Change

    Triggers whenever the stage of an opportunity is changed.

  • Updated Record

    Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

    Actions
  • Create Contact

    Create a new contact.

  • Create Custom Object

    Create a new custom object as per your choice.

  • Create Event

    Create a new event.

  • Create Lead

    Create a new lead.

  • Create Opportunity

    Create a new opportunity.

  • Create Record

    Creates a record.

  • Update Contact

    Update an existing contact.

  • Update Custom Object

    Modify an existing custom object (of the type you choose).

  • Update Record

    Updates a existing record.

How Freshservice & Salesforce Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Salesforce as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to Salesforce.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Salesforce

Introduction. Salesforce is a customer relationship management (CRM. company. It was founded in 1999 and has become one of the most successful companies since that time. Salesforce has been in the industry for more than 18 years now and has become one of the largest companies in the world. Freshservice is a cloud-based software that helps companies to manage their IT infrastructure hosted on the cloud. It includes a ticketing system, a knowledge base and many other features. Freshservice and Salesforce are two different types of software. However, they can be integrated with each other and work together to provide better service to the users.

Integration of Freshservice and Salesforce

Freshservice and Salesforce can both be integrated with each other to provide better service to the users. The integration can be done in a number of ways, such as through an API or through an interface, which will be discussed later in this document. By integrating Freshservice and Salesforce, it can help all stakehpders in the business process to work together, which will eventually improve the overall efficiency of the organization.

Benefits of Integration of Freshservice and Salesforce

There are several benefits of integrating Freshservice and Salesforce. The main benefit is that it helps improve the overall efficiency of the organization by allowing various departments to work together. This is because both systems can provide benefits that are not available on their own. For example, Freshservice provides ticketing system whereas Salesforce provides CRM software. A ticketing system helps support engineers to communicate with customers and respve issues. On the other hand, CRM software will help sales team members to interact with clients and generate leads. By integrating Freshservice and Salesforce, it allows them to use both systems simultaneously, which is beneficial for both sides of the business because they can respve issues faster than before. This will allow them to reduce costs associated with hiring extra staffs or training workers in different departments.

Conclusion. After reading this document, it is clear that there are several benefits of integrating Freshservice and Salesforce together. They can be integrated by using an API or an interface. Integration of Freshservice and Salesforce will help improve the overall efficiency of the organization by allowing various departments to work together. To read more about integrating Freshservice and Salesforce, click here.

The process to integrate Freshservice and Salesforce may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.